Capital Ford of Wilmington

recall service visit and oil change I was very pleased with the service I received at my recent service visit to capital ford. I would continue to bring my auto to your facility for my a I was very pleased with the service I received at my recent service visit to capital ford. I would continue to bring my auto to your facility for my auto needs. More

Quick Turn Around I emailed Josh to see if we could move my appointment to an earlier day as we were going out of town. Response back quickly. I emailed Josh to see if we could move my appointment to an earlier day as we were going out of town. Response back quickly. More

Number 15 My experience with Capital Ford has always been a positive one. This purchase is an even dozen vehicles that I've purchased from them and each case h My experience with Capital Ford has always been a positive one. This purchase is an even dozen vehicles that I've purchased from them and each case has been a real pleasure. I've only had two different salesman and I've never felt pressured to make a purchase and have always felt that the deal was fair. From selecting the vehicle to financing and delivery, all were accomplished quickly and efficiently. Job well done! More

Sales representatives are great, gemerald managers not so mu The sales representatives are very friendly and informative. I had a pleasant conversation with a fellow vetearn while I test drove a few new cars. He The sales representatives are very friendly and informative. I had a pleasant conversation with a fellow vetearn while I test drove a few new cars. He answered all the questions I asked with easy. He seemed to know his product very well. I was just about ready to buy. We had the deal 90% of the way done and I asked the sales representative if he thought it was fair for all parties involved and he said he felt like I was getting the muddy end of the stick. I told him thank you for his honesty and proceeded to leave. I came back earlier today to see if I could get a better deal and the sales representative that I had spoken to earlier was nowhere to be found. Management would not give me a reason for him not being there other than he was let go. I will take my business to another dealership if you want to fire a veteran just before veterans day for being honest and helpful to a fellow veteran you don't need my business. More

ENJOYED DOING BUSINESS WITH CAPITAL FORD. FRIENDLY STAFF. CAPITAL FORD IS THE BEST DEALERSHIP THAT I HAVE EVER DEALT WITH WHEN IT COMES TO BUYING A CAR. I ALWAYS GET A FAIR DEAL THERE. CAPITAL FORD IS THE BEST DEALERSHIP THAT I HAVE EVER DEALT WITH WHEN IT COMES TO BUYING A CAR. I ALWAYS GET A FAIR DEAL THERE. More

Competent and personal service. You are always professional, yet personable and professional. I have no hesitation in putting my Mustang in your hands. My Mustang was ready on time You are always professional, yet personable and professional. I have no hesitation in putting my Mustang in your hands. My Mustang was ready on time, as usual. I am sorry I cannot remember the name of the person who handled my paperwork. More

F-150 is FAB! Thank you to John for helping us from a distance and having everything for us when we got there. It was a great experience and that is why we keep go Thank you to John for helping us from a distance and having everything for us when we got there. It was a great experience and that is why we keep going back to Capital Ford. More

Very easy new truck purchase I was skeptical at first when looking at new F-150 trucks. I have had poor experiences in the past with the service department. Now things seem much I was skeptical at first when looking at new F-150 trucks. I have had poor experiences in the past with the service department. Now things seem much improved. I was able to test drive a couple of different trucks and settled on one that fit our needs and was a very good deal. Lionel Weller our sales person did a great job getting us through the process and making sure we got out quick. I would recommend them for a new purchase any day. More

Great and fast service in service dept. Came in for 60000 mile service and had an appointment and was in and out in a timely manner. everyone was very friendly and helpful. Came in for 60000 mile service and had an appointment and was in and out in a timely manner. everyone was very friendly and helpful. More

Pleasant Surprise Who knew there was a Lincoln dealership in Wilmington, I did not....glad to know it now! I am hoping to continue to be pleasantly surprised. Who knew there was a Lincoln dealership in Wilmington, I did not....glad to know it now! I am hoping to continue to be pleasantly surprised. More