Capital Ford of Wilmington

Great dealership Very pleasant experience. All contacts courteous and helpful. Dealership is clean and very comfortable. Sales personnel very knowledgeable, never seem Very pleasant experience. All contacts courteous and helpful. Dealership is clean and very comfortable. Sales personnel very knowledgeable, never seemed to rush us. Will stick with Ford because of Capital Ford. More

Best car buying experience I have ever had! This was the best car buying experience I have ever had. Richard Bove was a wonderful sales consultant but the experience was excellent because of th This was the best car buying experience I have ever had. Richard Bove was a wonderful sales consultant but the experience was excellent because of the involvement of Shane Constantine. I was looking at the Ford and another brand of vehicle and it was because of Shane that I went with the Ford! More

Great customer service Went in for an oil change without an appointment Nick told me about an hour and he was correct. Told him need tires and he gave me a quote but reminde Went in for an oil change without an appointment Nick told me about an hour and he was correct. Told him need tires and he gave me a quote but reminded me about price comparison. More

Excellent Service Friendly staff Excellent customer service Everyone was attentive in the building and quick to assist you in any way I would definitely recommend to Friendly staff Excellent customer service Everyone was attentive in the building and quick to assist you in any way I would definitely recommend to anyone interested in purchasing a car! More

nice people to deal with!!! very satisfied over all, the employees are very attentive and seem to know their jobs and do them very well. will be back when my part comes in!!! very satisfied over all, the employees are very attentive and seem to know their jobs and do them very well. will be back when my part comes in!!! More

Regular Service The service team at Capital Ford in Wilmington are always super to work with and almost like visiting family. Joyce Stanley is my service rep and al The service team at Capital Ford in Wilmington are always super to work with and almost like visiting family. Joyce Stanley is my service rep and always makes sure when I make my appointment that I know what service is due prior to my arrival so I am not surprised or not prepared both with regard to cost or time. Love working with her! More

Excellent as usual Perfect as always! Everyone is always very curtious and willing to help. Many of the employees in their service department have been there a long ti Perfect as always! Everyone is always very curtious and willing to help. Many of the employees in their service department have been there a long time and know me and call me by name, but they are the same with old customers and new ones. More

Very helpfull and friendly Very friendly and helpful staff. Everyone went out of their way to accommodate my wife and I. Could not have gone any better. Thank you to Paul, Sha Very friendly and helpful staff. Everyone went out of their way to accommodate my wife and I. Could not have gone any better. Thank you to Paul, Shane, Keith and Danny! More

Professional The service department were very professional and considerate. The service was quick and thorough. Well done! Have never been disappointed when my veh The service department were very professional and considerate. The service was quick and thorough. Well done! Have never been disappointed when my vehicle has been serviced. More

Excellent buying experience! This is our fourth car from Capital Ford of Wilmington. Our sales consultant, Matt Allen, went above and beyond our expectations; we ran the gamut of This is our fourth car from Capital Ford of Wilmington. Our sales consultant, Matt Allen, went above and beyond our expectations; we ran the gamut of cars, suv's, and finally trucks. He ended up ordering a new F150 for us after telling us about all the great incentives Ford was offering on new trucks. We had one small hiccup with the trailer brake controller, but Matt, in conjunction with Sales Manager Billy Van, promptly ordered a new controller module and had me come in three days later and fixed in 45 minutes. Perfect! Matt was working with George Burwell, the sales professional from our previous car purchase, and let me tell you, the team is second to none. Kudos to both for a job well done! More