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Capital Ford of Wilmington
Wilmington, NC
1,094 Reviews
Capital Ford of Wilmington has been serving the Wilmington, North Carolina area since it was founded by Capital Automotive Group in 2003. Doug Barbour has been the Managing Partner since its beginning. Our award-winning customer service, coupled with our large inventory and low prices, are the reasons our customers keep coming back, again and again. Whether you are looking for a new or used vehicle, Capital Ford of Wilmington is eastern North Carolina’s largest Ford dealership. We also offer service and parts performed by factory certified Technicians. We have four mobile service vehicles that can perform on-site maintenance and most factory recalls. We also have a market leading Collision repair facility that works with most Insurance companies. Capital Ford of Wilmington supports the local community. Capital supports Make A Wish of North Carolina, The Harrelson Center Non-profit organization and The University of North Carolina Wilmington to name a few. We look forward to seeing you soon for any automotive needs you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,094 reviews
June 02, 2016
Memorial day masterpiece Making memories at Capital. We stopped in to schedule oil change and left with a new truck. The boys did a good job getting us a new truck. Bravo Zul Making memories at Capital. We stopped in to schedule oil change and left with a new truck. The boys did a good job getting us a new truck. Bravo Zulu More
by Ahbdcb
Employees Worked With
Doug, Shane, Sonny
Helpful May 27, 2016
Always the BEST! I have been coming to Capital Ford for 9 years now and have never been disappointed. Great attention to details; very friendly and efficient. This tim I have been coming to Capital Ford for 9 years now and have never been disappointed. Great attention to details; very friendly and efficient. This time my service rep was Josh and he was AWESOME! We've also dealt with Joyce who is FANTASTIC! Thank you Capital Ford! More
by Babelangan
Employees Worked With
Josh, Donna, Carol
January 05, 2016
maintenance service I had a my MKS 105,000 maintenance service recently performed at Capital Ford. The service personnel were professional and friendly. The personnel e I had a my MKS 105,000 maintenance service recently performed at Capital Ford. The service personnel were professional and friendly. The personnel explained what was needed and what would be performed. The service was completed on time and within the original estimate. Overall I was quite pleased the service. More
by bobrf
Employees Worked With
I don't recall the names
July 06, 2015
Lowball on trade we bought two vehicles, one new and one used. The sales experience was ok, but it took 3 hours to get to F&I. They got me a great rate on the new mkt we bought two vehicles, one new and one used. The sales experience was ok, but it took 3 hours to get to F&I. They got me a great rate on the new mkt (which I love), but my beef is with the trade in allowance they gave us for a 2005 Toyota Solara. Nada trade should have been over $6000 and they would only give us $4000. Dealer response was basically that's the way it is. It just leaves a bad taste in your mouth. More
by jhauser203
Employees Worked With
JC
