Capital Ford of Wilmington

Service Tru v k Great attitude, quality people generate quality performance. Cudos to Joyce, nice job. Thanks to all that make it happen including the service technic Great attitude, quality people generate quality performance. Cudos to Joyce, nice job. Thanks to all that make it happen including the service technicians that are never seen. More

Used F-250 purchase Purchased a used F250. It had some dings in that were repaired before leaving the lot. Doug Watkins done great at keeping me updated on the progress. Purchased a used F250. It had some dings in that were repaired before leaving the lot. Doug Watkins done great at keeping me updated on the progress. Repair work in body shop took a little longer than expected and in my opinion could have been a little better. Overall it was a good experience. Salesman should be commended for doing a great job! More

Friendly and Fast!!! The friendly service started upon arrival. I was greeted, answered a few questions, and was immediately directed to another service person whom was c The friendly service started upon arrival. I was greeted, answered a few questions, and was immediately directed to another service person whom was courteous and knowledgeable. I was given an estimated time for the service to be completed but to my surprise, the time was cut by almost half which was greatly appreciated. More

enjoyed working with Ray Mercer Ray Mercer is a true professional who cares deeply about his customers. Ray is the reason I purchased my car from Capital Ford. I would definitely rec Ray Mercer is a true professional who cares deeply about his customers. Ray is the reason I purchased my car from Capital Ford. I would definitely recommend Ray to my friends. More

My wiper pump failed. After having my 2009 Ford Escape in for a fairly major repair, my washer pump stopped working. When I took the car back they replaced the pump at no After having my 2009 Ford Escape in for a fairly major repair, my washer pump stopped working. When I took the car back they replaced the pump at no cost and did the repair in a very timely manner. In particular I want to mention Erica Rousseau in the service department. She was a pleasure to work with both times I brought the car. More

Fast, courteous , professional.? Great overall experience! Couldn't ask for anything better! Joshua was very courteous and professional . A VERY impressive young man! I would highly r Great overall experience! Couldn't ask for anything better! Joshua was very courteous and professional . A VERY impressive young man! I would highly recommend Capital Ford to anyone. More

Great Auto Purchase Experience. Capital Ford of Wilmington is the best. They made it so easy to purchase my new F150. I highly recommend anyone looking for a new purchase to go to Ca Capital Ford of Wilmington is the best. They made it so easy to purchase my new F150. I highly recommend anyone looking for a new purchase to go to Capital Ford of Wilmington. More

Excellent! My husband and I were in need of an automobile after our cherished nine year old standard transmittion '06 BMW 350 I was hit/totaled by another car. A My husband and I were in need of an automobile after our cherished nine year old standard transmittion '06 BMW 350 I was hit/totaled by another car. A wedding gift, that was my car. Our second vehicle is a ' 04 Ford Explorer. We both have been customers of Ford since our first cars, 1960s. We were very impressed with the safety rating of the Fusion Titanium '16. The drive is superior for an automatic. Solidly built 4 cylinder sounds like a 6 cylinder, Ecoboost! Comfortable seats, exceptional steering and handling. Our customer service representative, George Bruwell was amazingly curtious, empathic, knowledgeable, and considerate of our automotive needs at this time. We are very impressed with the growth of Ford, the quality of products and service we received. CM, North Carolina More

Wonderful Customer Service I dropped my car off Monday morning w/ no appointment to get oil changed, tires rotated, and new filter and the wonderful folks in the service dept sa I dropped my car off Monday morning w/ no appointment to get oil changed, tires rotated, and new filter and the wonderful folks in the service dept said it was no problem....even though there was a long line of about 20 cars ahead of me and they had my car ready in no time at all. This is why we would not go anywhere else! More

2014 Focus purchase Great knowlegable staff. Everyone made sure I was being helped. No nonsense people. Very patient! Would highly recommend this dealership to anyone Great knowlegable staff. Everyone made sure I was being helped. No nonsense people. Very patient! Would highly recommend this dealership to anyone looking for a new or used car. More