Capital Ford of Columbus - Service Center

Service I enjoy going to this location because everyone is really friendly and they do a great job in a timely manner. I have never had any issues and I plan I enjoy going to this location because everyone is really friendly and they do a great job in a timely manner. I have never had any issues and I plan on returning when I need my next service. More

was very quick and frienly on a recall repair very nice people that help me get my recall taken care of fast and very frienly. and a very clean place would buy car car here next time. very nice people that help me get my recall taken care of fast and very frienly. and a very clean place would buy car car here next time. More

Excellent experience Service was amazing. When I walked in the door I was greeted with a smile. Once I received my car back it was perfect, interior and exterior was amazi Service was amazing. When I walked in the door I was greeted with a smile. Once I received my car back it was perfect, interior and exterior was amazing. More than I asked more. If you are need and detail done to your car, this is the place to go More

My overall experience was enjoyable My experience with Dick Masheter was actually great. The staff was friendly, knowledgeable and courteous. My vehicle was serviced and ready to go even My experience with Dick Masheter was actually great. The staff was friendly, knowledgeable and courteous. My vehicle was serviced and ready to go even before the estimated time that I was given. I will most definitely recommend this dealership to others. More

Customer service The employees are all courteous. The service department took good care of me in a timely manner. They Also had refreshments while I waited, The office The employees are all courteous. The service department took good care of me in a timely manner. They Also had refreshments while I waited, The office area is clean along with the lobby. More

Horrible Service! I dropped my car off at Dick Masheter at 830 am due to a service engine light, however the light turned off the day before my appointment. They neve I dropped my car off at Dick Masheter at 830 am due to a service engine light, however the light turned off the day before my appointment. They never called me. I had to call them after they had my car for six hours for them to tell me they could not do anything without the service engine light still on. Very irritating. More

Top Notch Service! I have been a satsfied and faithful customer at Dick Masheter Ford for almost 15 years and I have had a variety of services performed. The service is I have been a satsfied and faithful customer at Dick Masheter Ford for almost 15 years and I have had a variety of services performed. The service is always prompt and they have even delivered my vehicle to my home when I didn't have a way to pick it up. They're great!! More

Excellent service department I've taken my Ford Fusion and Focus here for the past couple service trips. The reps were always very nice and accommodating. The waiting room has tw I've taken my Ford Fusion and Focus here for the past couple service trips. The reps were always very nice and accommodating. The waiting room has two large comfy couches, and they keep you updated about the status of your vehicles throughout you stay. Highly recommended! More

Great service The employees are all courteous. The service department takes care of us in a timely manner. They have toys to occupy children while you wait, which i The employees are all courteous. The service department takes care of us in a timely manner. They have toys to occupy children while you wait, which is a bonus. The office area is clean. More

Campaign service completed hassle free! took my car in for a campaign item. Was given an appointment time they took it right in for service. they gave me an estimated time for the work i d took my car in for a campaign item. Was given an appointment time they took it right in for service. they gave me an estimated time for the work i decided to wait. They completed the work in less time than stated. the personal at the service were very friendly and quite professional. More