Capital City CDJR

I have been going to Capitol Chrysler for over 20 years. I have purchased four vehicles from them. Russel Ricktor is the head of the service department. The service is excellent, the service writers are kno I have purchased four vehicles from them. Russel Ricktor is the head of the service department. The service is excellent, the service writers are knowledgeable, and most helpful. This dealership is what an example of what a FCA dealership should be. I have had three times to use the body shop and the work has been very good and affordable. I have recommended more that 6 people that have purchased vehicles from them. I am very pleased with Capitol Chrysler. More

I will start by saying I purchased a vehicle from Capitol Chrysler and if there were a negative star rating system that is how I would rate them. This is the typical old school car dealership, with typical Chrysler and if there were a negative star rating system that is how I would rate them. This is the typical old school car dealership, with typical lying, dishonest car salesmen and management, based on the majority of the employees I dealt with. They will tell you what ever it takes to get the sale, even if it is a straight out lie. I am from out of state and was dealing with Steve Tolbert the General Manager on a used 2020 vehicle. I expected some sort of typical car salesman BS like what he said, "this vehicle is so clean I could put it on the show room floor and sell it as new" or "we do not do fees like other dealerships" both were not true. I had asked some very specific questions and requests that would determine if I would make the 8 hour drive, one way to buy my new vehicle, and they were answered with straight out lies. When I got there I was passed off to a sales advisor that really knew nothing of the vehicle and she spoke misinformation just to appease me. Even after I got home, and realized I had been lied to, I reached out to them to make it right, there has still not been a response. Once they got my money they could care less if I was a satisfied customer. I will say that the only positive experience I had was dealing with the finance manager Coung Nguyen, he was very professional. I WOULD NOT RECOMMEND PURCHASING FROM from Capitol Chrysler Dodge Jeep Ram in Jefferson City, MO. More

They were awesome working with us on financing, and getting us in a great reliable vehicle, with reasonable payments. Highly recommend them to anyone with poor credit. getting us in a great reliable vehicle, with reasonable payments. Highly recommend them to anyone with poor credit. More

Just wasted 2.5 hrs there, low balled on trade in offer 4K less than kbb value and nothing wrong with the vehicle. Then they wouldn’t even honor Their Listed Sale price, not there “Conditional Price” but 4K less than kbb value and nothing wrong with the vehicle. Then they wouldn’t even honor Their Listed Sale price, not there “Conditional Price” but their actual listed sales price. Sales manager is extremely rude. More

I had a great experience purchasing my Jeep Wrangler from Kim! I would highly recommend! It was quick and easy! Painless process and a great staff! Kim! I would highly recommend! It was quick and easy! Painless process and a great staff! More

My boyfriend and I went in last Monday, the hospitality of the staff was absolutely amazing, they had a good range of what we were looking for and ended up buying a truck. It took some time but that was th of the staff was absolutely amazing, they had a good range of what we were looking for and ended up buying a truck. It took some time but that was the only "bad" thing about the whole process. Other than that they ran their establishment very well. More

Levi was excellent. He went above and beyond and also helped keep our 2 little girls entertained during the process! We drove over 2 hrs and would definitely come back for our next purchase! helped keep our 2 little girls entertained during the process! We drove over 2 hrs and would definitely come back for our next purchase! More

Orion listened to what I wanted and found a better car! Orion found me a wonderful low mileage used car with remaining warranty after my car was totaled in an accident. He gladly let me test drive it in a Orion found me a wonderful low mileage used car with remaining warranty after my car was totaled in an accident. He gladly let me test drive it in a snowstorm because that was when I had a day off. He made sure it was serviced before I picked it up. I loved my old car, but now I’m driving in luxury for great price! More

Orion has excellent knowledge of the product line. Follow up after the sale was immediate and couple weeks after,even searched for aftermarket product options for me. Super fast financing with coin. In and o up after the sale was immediate and couple weeks after,even searched for aftermarket product options for me. Super fast financing with coin. In and out in an hour! More

Our purchase experience was great. Orion listened to what we wanted in the vehicle and payments and got us exactly what we asked for. Highly recommended! we wanted in the vehicle and payments and got us exactly what we asked for. Highly recommended! More