Capital Cities BMW

When I set out to buy a car, Jim Baker at Capital Cities BMW worked with me to reach an agreeable price on a vehicle that suited me. No other dealership seemed willing to put forth the effort that Jim did BMW worked with me to reach an agreeable price on a vehicle that suited me. No other dealership seemed willing to put forth the effort that Jim did to make me feel like a respected human being. All buying experiences should be as pleasant. More

Yes, I would recommend this dealership - they are completely professional; have the customers interest at heart and contact customers when a good deal is available. Their customer service is remarka completely professional; have the customers interest at heart and contact customers when a good deal is available. Their customer service is remarkable. They truly go above and beyond to make a personal connection with their customers which is why I believe they have such customer loyalty. They really stand out from other dealerships and I always tell my friend and family how great this dealership is. More

Jim Baker was a super competent, friendly person to work with and made buying a car a pleasurable experience. He made himself available for my husband's very limited time availability and was very thorough with and made buying a car a pleasurable experience. He made himself available for my husband's very limited time availability and was very thorough and patient going over the car's features with me. I would seek him out when I buy my next car. Kathryn Fantauzzi More

Great sales, service and pricing. Thank you, it was a true hassel free pleasure doing business. I have been going to your dealership for 11 years and its comforting to see the same employees, for me tha true hassel free pleasure doing business. I have been going to your dealership for 11 years and its comforting to see the same employees, for me that says alot about the operations and commitment of Capital Cities. More

Jim was very courteous and professional and went above and beyond to make the deal work. I wish every salesman could be like Jim Baker. and beyond to make the deal work. I wish every salesman could be like Jim Baker. More

Phil was incredibly knowledgable and thorough. He made sure our new purchase was ready for delivery the same day. I would definitely recommend this dealership to my friends and family. sure our new purchase was ready for delivery the same day. I would definitely recommend this dealership to my friends and family. More

I thought Steve was great in working with me and answering all my many questions. I thought he gave me a fair deal for my car and the car I purchased. I like the personal touch he offers and I wo answering all my many questions. I thought he gave me a fair deal for my car and the car I purchased. I like the personal touch he offers and I would recommend him to other people. More

The service I received was professional and prompt. The price was fair and the finance team went above and beyond to secure me a great interest rate. Thank you for a positive car buying experience. price was fair and the finance team went above and beyond to secure me a great interest rate. Thank you for a positive car buying experience. More

This was my first time buying a car from a dealer. Couldn't have been a better experience. Jay Violette was wonderful and will recommend him to my friend and family. Couldn't have been a better experience. Jay Violette was wonderful and will recommend him to my friend and family. More

From the moment I got there I was made to feel welcome by Phil and and the rest of the sales team. I can honestly say that the deal I got at Capital Cities was the best by far in a 300 mile radius of Albany Phil and and the rest of the sales team. I can honestly say that the deal I got at Capital Cities was the best by far in a 300 mile radius of Albany. That is why I decided to purchase my awesome car from them Phil was very personable and always full of suggestions about my purchase which helped me in the long run. For example, he suggested I get the premium package which came with a leather interior and lumbar support which I find invaluable now. If not for him, I would have wasted $$$ on other cosmetic features and missed out on real comfort! Phil to this day has been wonderful to me and I highly recommend CC BMW because of him. Great job, Phil!!! More