Capital Chrysler Jeep Dodge of Garner

Always excellent service!!!!!! Would recommend buying or servicing your car at this dealership!! The staff is always professional and courteous and works with my time schedule to get in and out!! Thank servicing your car at this dealership!! The staff is always professional and courteous and works with my time schedule to get in and out!! Thanks Carolyn T. More

Worked on my Jeep and helped with transportation for myself and disabled spouse. Great experience even though everyone hates to have their car worked on. myself and disabled spouse. Great experience even though everyone hates to have their car worked on. More

My first visit to Capital Chrysler,Jeep and Dodge of Garner, NC. I drive up to the Express Fast Lane Oil Changes and I was approached by Mr. James Kinney. He greeted me - Welcome and thank me for c Garner, NC. I drive up to the Express Fast Lane Oil Changes and I was approached by Mr. James Kinney. He greeted me - Welcome and thank me for choosing Capital CJD, How may I help you. Very friendly and professional. During this pandemic - he was very compliance with Covid-19 laws-rules. He made it so easy and I was very comfortable. Mr. Kinney was extremely helpful, he kept me updated thru out my wait time. Mr Kinney made my experience a 10 Stars experience. I will definitely come back and the entire Capital CJD was clean and Covid-19 compliance and I felt very comfortable and safe. Frankie Clark Proud Jeep Owner More

The service department has always been straight and given me the option for needed versus wanted repairs. They are always courteous and answer any questions I may have me the option for needed versus wanted repairs. They are always courteous and answer any questions I may have More

Darrin was professional and above board, giving precise factual information! The facility clean and I liked the new area for the service advisors to work out also very neat and clean. factual information! The facility clean and I liked the new area for the service advisors to work out also very neat and clean. More

Talk about an excellent experience. Mike, Darrin and Kristopher really made every accommodation possible to make the purchase smooth. 10/10 customer service. They really do care about their customers an Kristopher really made every accommodation possible to make the purchase smooth. 10/10 customer service. They really do care about their customers and in today’s days in age their level of support and care is hard to come by Next time I’m in the market for purchasing a vehicle I’ll be sure to make the trip down from Virginia to visit then again!! Thank you!! More

Always friendly. Need directions for express oil change. Package oil change w/tire rotation is useless when it is free with tires. Please rethink this. Package oil change w/tire rotation is useless when it is free with tires. Please rethink this. More

Very disappointed no one wore a mask! Neither at service desk or in building.really bad. There is a coronavirus pandemic still going on.very irresponsible desk or in building.really bad. There is a coronavirus pandemic still going on.very irresponsible More

Always amazing service!!! Joe is honest and trustworthy! I have been going Capital Chrysler Jeep Dodge for service for many years and am always happy! I have been going Capital Chrysler Jeep Dodge for service for many years and am always happy! More

Easy to get an appointment and only waited 1 day to get serviced. Service writer was pleasant, knowledgeable, and listened carefully to each issue, accurately described them in paperwork, and car was ready serviced. Service writer was pleasant, knowledgeable, and listened carefully to each issue, accurately described them in paperwork, and car was ready when promised, although 1 issue of squealing when starting for some reason couldn’t be reproduced and solved. However, it will be some time before I return to this facility for any service - this despite it being our third Durango serviced here. As a Paramedic and ER nurse that regularly sees people sickened, dying, or dead from Covid-19 wearing a mask is a simple, effective way tto help prevent spread of the virus, yet when I returned to pick up my car in the afternoon, not a single employee in the sales room or service bays was wearing a mask.. Nothing - and certainly not having your car fixed is worth catching a deadly virus. Thousands of EMTs, Firefighters,Paramedics, nurses, doctors, and law enforcement throughout the triangle who see the results of this virus every day would agree. Let me know when you you get your program back up to the standards we’ve enjoyed there for last 11 years since our first Durango, and I’ll come back and see if we can’t figure out whats causing the belt squeal when starting. More