Capital Chrysler Jeep Dodge of Garner
Garner, NC
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Great service as soon as I arrived. My first trip to this Dealer and would recommend them to anyone. Thinking about purchasing my next vehicle here. as soon as I arrived. My first trip to this Dealer and would recommend them to anyone. Thinking about purchasing my next vehicle here. More
Service Experience 190501: I took my car in for service, Joe and Cathy were nothing less than professional, helpful, and friendly. I definitely return when needed. Joe a 190501: I took my car in for service, Joe and Cathy were nothing less than professional, helpful, and friendly. I definitely return when needed. Joe and Cathy made a memorable impression More
Ask to write a review with out my truck back The people here are very friendly and somewhat helpful. I schedule asercive visit online. I drop my truck off and was treated nicely. I stopped it off The people here are very friendly and somewhat helpful. I schedule asercive visit online. I drop my truck off and was treated nicely. I stopped it off for a oil change, tire rotation, to correct 2 recalls, and to look at a shaking feeling I was having. I took off of work that day knowing it would take all day. I waited until 430 to call since I haven't heard anything all day. ( I think a quick text saying hey your truck still being worked on will contact you later would’ve been nice) but that's just me. Then the service advisor calls me back around 5. She says the shaking is probably from low tread on the tires. She quoted me new tires and said oh they can't be installed untill tomorrow. Ok now I'm a little mad. Tires take an hour in a half. Day two; I texted at noon to check on it. I get this back "should be finished a little later today. will call you when it comes back up to me:)" I said ok thanks then at 430 on day two I get a text asking if I would fill out the survey. Are you kidding me I had to take another day off of work. Never offered a rental for the delay. I have bought a brand new truck and leased a brand new suv. And this is how you get treated. I plan on buying a new Ram next year but I might buy somewhere else. This isn't my 1st negative experience with capital CJD in Garner.its mostly the service department. The sales is great. They need more service bars or more techs to work on vehicles. More
Great buying experience. Everyone at Capital CJD was very friendly and helpful. It was the fastest, most pleasant car buying experience that I’ve ever had. The pricing was fai Everyone at Capital CJD was very friendly and helpful. It was the fastest, most pleasant car buying experience that I’ve ever had. The pricing was fair. More
Outstanding service John is an outstanding service. Made sure I had a shuttle to and from my home. Well mannered and extremely helpful, friendly and courteous. I would re John is an outstanding service. Made sure I had a shuttle to and from my home. Well mannered and extremely helpful, friendly and courteous. I would recommend him as a go service representative at any time. More
Oil change They are the best ever I trust them and They explain everything Rocky told me what I needed to know about my van that I didn’t know and I appreciate i They are the best ever I trust them and They explain everything Rocky told me what I needed to know about my van that I didn’t know and I appreciate it he was excellent thanks More
no driver’s floor mat, ran out of gas going to get gas, etc Tire pressure very low in a tire even after they had been told, car had a service light come on less than 24 hrs after I picked up the car. Cannot get Tire pressure very low in a tire even after they had been told, car had a service light come on less than 24 hrs after I picked up the car. Cannot get an appt for three weeks. Asked to speak with a manager, never saw one. Worst experience I have ever had buying a vehicle!!!! More
Awesome service, friendly staff. Used the express lane Saturday for my first Oil change. Everyone was super friendly and knowledgeable. Service was quick. Waiting area clean and comfo Used the express lane Saturday for my first Oil change. Everyone was super friendly and knowledgeable. Service was quick. Waiting area clean and comfortable. Joe was especially nice and informative! More
New team It was my favorite dealer, but the new owner (Capital) change the entire team, and the new people have new rules which aren't so good for the clients It was my favorite dealer, but the new owner (Capital) change the entire team, and the new people have new rules which aren't so good for the clients. More
Jeep tune up Mr John Jameson & theechanics at Jeep on HWY 70 in Garner were polite professional & prompt Mr Jameyson explained the maintenance services & tire rot Mr John Jameson & theechanics at Jeep on HWY 70 in Garner were polite professional & prompt Mr Jameyson explained the maintenance services & tire rotation very courteous More