Capital Chevrolet of Shallotte
Shallotte, NC
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314 Reviews of Capital Chevrolet of Shallotte
Never going back for service. Failed car inspection on a petty reason that 2 of 16 diodes on top rear taillight were not working, and wanted to replace for $389. Said no...just gi Failed car inspection on a petty reason that 2 of 16 diodes on top rear taillight were not working, and wanted to replace for $389. Said no...just give me the paperwork. Within two hours, had my vehicle inspected at another location, and it passed with flying colors. Went to DMV and got my new decal for the license plate. Something did not feel right, and I was correct in the first, failed inspection. More
Very friendly and professional service. Michael Heckelman the service manager was very professional and helpful with all my concerns. Great service department. Michael Heckelman the service manager was very professional and helpful with all my concerns. Great service department. More
They fixed my car just fine. The communication between the service techs and the customer is horrible!! I spoke to the service manager the last time I was there, at that tech The communication between the service techs and the customer is horrible!! I spoke to the service manager the last time I was there, at that tech is no longer with them. I was hopeful this time, but once again, when my car had to be there longer than expected nobody bothered to let me know. When I used both text and phone the response was dismal. They need to remember when a client makes a 9:00 am appointment and is told 3-4 hours, they should start working!! And, if they realize it’s going to be several more hours, they need to alert the customer!! When people drop off their vehicle it generally means someone is dropping them off and bringing them back. Everyone’s time matters!! More
They are so responsive, helpful and respectful when I come in for service. What a pleasant change! come in for service. What a pleasant change! More