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Capital Chevrolet of Shallotte
Shallotte, NC
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314 Reviews of Capital Chevrolet of Shallotte
My car was brought in for repair. They fixed the water pump but they didn’t fix what else was wrong with it. Since it wasn’t repaired correctly it resulted in a cracked block. They fixed the water pump but they didn’t fix what else was wrong with it. Since it wasn’t repaired correctly it resulted in a cracked block. More
I just recently moved to the area. I have a 2011 Buick so wasn't sure if the Chevrolet Store would be interested in helping me with service. Much to my surprise they did. That was a v I have a 2011 Buick so wasn't sure if the Chevrolet Store would be interested in helping me with service. Much to my surprise they did. That was a very pleasant experience because I didn't want to drive to Wilmington to find service. My service advisor Mr. Joshua (JR) Huffman was my service advisor. He was understanding, helpful, supportive and most of all kind. He would listen to my concerns and help direct me into ways to determine the issue or issues before spending major amounts of money to fix something that might not be broken or causing the problem. At any rate I would highly recommend both the service department and Service Advisor Mr. Huffman. I plan on taking my vehicle here for as long as I own it. Because of the age of the vehicle it's extremely important to me to keep it serviced and on the road. Especially nowadays where everything seems to cost what it use to. Thanks for your time in reading this. Hopefully it offers some support in finding a good service department for your vehicle. More
I bought a 2015 dodge journey. One week later it broke down. It was minor but very inconvenient given I was in another city. Also, the tires were bald and I didn’t realize it until One week later it broke down. It was minor but very inconvenient given I was in another city. Also, the tires were bald and I didn’t realize it until they brought it to my attention at my 1st maintenance appointment. They said they cannot rotate and balance bald.. Tires mind you I hadn’t even made my fourth payment on the car yet. They are going to charge me $1200 for a new set of four. More
Very professional and reliable. Very friendly all ways willing to explain what is wrong with your vehicle. Takes the time to explain how they corrected the problem. Very pleased wit Very friendly all ways willing to explain what is wrong with your vehicle. Takes the time to explain how they corrected the problem. Very pleased with the service. More
You always have to leave your car all day. That’s not necessary. I only have one car and it is a big inconvenience. Also, they can never get hold of the person working on your car. I only come That’s not necessary. I only have one car and it is a big inconvenience. Also, they can never get hold of the person working on your car. I only come when something goes wrong and the dealer has to fix it. Other businesses in the area are much more accommodating. More
Great experience in having my car serviced at Capital. Problem was diagnosed, part was ordered and fixed within 4 days and they made special accommodations for me, that they did not have to do! Gary was f Problem was diagnosed, part was ordered and fixed within 4 days and they made special accommodations for me, that they did not have to do! Gary was fantastic, basically held my hand through the whole experience and I am grateful!! I am a return customer for good reason! Thanks y’all!!! More