Capital Chevrolet GMC of Lexington - Service Center
Lexington, NC
256 Reviews of Capital Chevrolet GMC of Lexington - Service Center
Dealership was very professional. They fixed my truck in a very timely manner. Everything went great. They fixed my truck in a very timely manner. Everything went great. More
Excellent customer service. Parts department ordered my parts, scheduled upgrade with service. Service schedule my appointment and completed upgrade quickly and professionally. Parts department ordered my parts, scheduled upgrade with service. Service schedule my appointment and completed upgrade quickly and professionally. More
You guys always are efficient and kind when I come for service. It has always been easy to schedule my service. Thanks! service. It has always been easy to schedule my service. Thanks! More
Everyone are so helpful. They always get you in your schedule time and you are out quickly. Toni keeps you informed on what is going on. Her and Tad are SU1PER. They always get you in your schedule time and you are out quickly. Toni keeps you informed on what is going on. Her and Tad are SU1PER. More
I brought my vehicle in for hail damage. The office had a tremendously difficult time locating the shop order in the system which delayed the start of the repair. The Insurance agent sent it The office had a tremendously difficult time locating the shop order in the system which delayed the start of the repair. The Insurance agent sent it over multiple times however, the staff could not locate it. I almost, and should have, went to a different repair facility. The vehicle was repaired by an outside subcontractor. However, they did not repaired the vehicle completely. They completely missed the roof section which The capital Staf missed as well. When I picked up the vehicle, I showed this to the staff and they notated the file. It’s extremely disappointing to give a vehicle for 4 to 5 days only to have it not checked to make sure the job was completed. Now I am dealing with the subcontractor which is taking multiple weeks to arrange and the truck still is not repaired. However, you have your $7300 check. I will not be coming back To any of the Capital locations in the future. More
All employees from customer service to the service department was friendly and helpful. Would recommend to anyone. department was friendly and helpful. Would recommend to anyone. More