Capital Chevrolet GMC of Lexington - Service Center

Well my car was under warranty with a 100. 00 deductible which was fine. He charged me 50 some dollars over my deductible. When questioning it he was very stand offish and never would answer my 00 deductible which was fine. He charged me 50 some dollars over my deductible. When questioning it he was very stand offish and never would answer my question . Just kept saying it's what my warranty didn't cover no explanation. Then on invoice was shop Supplys which is total xx. I called warranty company they said Wess billed them for 2 hours of which was a 30 minute job but they paid it anyways and they said he also charged them for a diagnosis of the problem when I already told them what was wrong with it but the warranty company paid it also . My biggest gripe is that he just kept saying you can go some where else if u don't like our customer service . So I plan to!!! He upset my wife so bad that she went outside cause of his attitude. I would never go back there and will tell my friends and family the same things and we all are Chevrolet family. More

Friendly, excellent service, would do business again. The Service department was also amazing for us. The Service department was also amazing for us. More

Always friendly employees and they get me in and out on time. I always come to this dealership time. I always come to this dealership More

They were all great They worked to make sure that I could get my car fixed at a time when I wouldn't have to be without transportation get my car fixed at a time when I wouldn't have to be without transportation More

Always treated me nice and took care of my problems. .Austin is a very nice guy.. .Austin is a very nice guy.. More

The team has been great! Prompt and thorough! They’ve made having regular monthly service easy. Prompt and thorough! They’ve made having regular monthly service easy. More

It was very professional and timely The repairs were very good and done in a timely manner good and done in a timely manner More

I took my 3500 in for service. They were very prompt and friendly and great price. They were very prompt and friendly and great price. More

Friendly and pretty quick on getting back with me Quick to hep out with my business to hep out with my business More

Dealership was very professional. They fixed my truck in a very timely manner. Everything went great. They fixed my truck in a very timely manner. Everything went great. More