Capital Chevrolet GMC of Lexington - Service Center
Lexington, NC
421 Reviews of Capital Chevrolet GMC of Lexington - Service Center
When you carry vehical to get repaired they should know when they tare down what is needed. Instead keep calling and giving different price and it's higher each time. Not good business when they tare down what is needed. Instead keep calling and giving different price and it's higher each time. Not good business More
Good customer service at this dealership. Great and fast service. Toni is very caring and nice. Great and fast service. Toni is very caring and nice. More
Service Department was not helpful in getting my car repaired right the first time and then after getting me to have $3200 worth of repair we continued having the same problems to have them again ask us repaired right the first time and then after getting me to have $3200 worth of repair we continued having the same problems to have them again ask us to spend another $3900 for repairs. After voicing my frustration over them not getting it fixed the first time I was basically told they would not fix it either. If I had known the car would need $7800 worth of repair which is way more than the car was worth up front I would not have had any repairs made. Very unprofessional Service Manager that kept cutting me off and didn’t want to listen to my concerns, but rather tell me why they were incompetent. I will never consider buying or having a car repaired at this dealership. More
I would not recommend buying anything from this place! ! Very poor communication, problems with a truck I just bought a week ago!! Now I am trying to get these problems resolved and the communication is ev ! Very poor communication, problems with a truck I just bought a week ago!! Now I am trying to get these problems resolved and the communication is even more terrible! Then I get a call saying it’s going to call over $13,000 to fix the truck after they just sold it to me. This is a terrible dealership and I would not recommend it to anyone and I will be contacting the better business bureau, and I will also be contacting a new outlet to let them know how I was done! More
This dealership is far better than the last now they take the time to find out just what the problem really is before they give you the bill so you know what you up against. the time to find out just what the problem really is before they give you the bill so you know what you up against. More
Very thorough and polite, quick service. Surprised at the cost of an oil change these days. Surprised at the cost of an oil change these days. More
Overcharged for using a 3rd party repair service company got penalized for using Capitol GMC got penalized for using Capitol GMC More
Great place to take my car. They are not the closest dealer to me but they are the best deal for me. Keep up the great customer service. They are not the closest dealer to me but they are the best deal for me. Keep up the great customer service. More