Capital Chevrolet GMC of Lexington - Service Center

The Customer services is the worst I’ve ever dealt with. I was to get a refund check on the 13th of October and I still don’t have it. All I hear is it got lost in the mail or it’s in the mail. How can I was to get a refund check on the 13th of October and I still don’t have it. All I hear is it got lost in the mail or it’s in the mail. How can a company this big not refund a 500.00 check and over night to the customer. This is ridiculous. If this is the best they can do I would never recutgem to anyone. However my sales person Shannon has done everything he could do. More

Toni in customer service was FANTASTIC…the entire experience was positive…I give the team 5 stars and would give Toni 10 stars… experience was positive…I give the team 5 stars and would give Toni 10 stars… More

Never have had an issue with them. Friendly. professional and honest. Easy to work with. Friendly. professional and honest. Easy to work with. More

I had 19 dings in my car from a hail storm. Some were quite large. All of them were removed completely and very quickly. I’m a very satisfied customer! Some were quite large. All of them were removed completely and very quickly. I’m a very satisfied customer! More

Service is great but charging $3. 99 for a piece of paper is absurd and they cant print out what they have inspected during oil change 99 for a piece of paper is absurd and they cant print out what they have inspected during oil change More

Overpriced. They try to keep your vehicle for the whole 3 months it takes a part to come in. They charge $700 to change brakes and rotors. They say a job will ta They try to keep your vehicle for the whole 3 months it takes a part to come in. They charge $700 to change brakes and rotors. They say a job will take 2 hours and it takes 6. I will never go back here. More

Fast and efficient. Very friendly staff. Answered all questions we have. Would recommend Capital service to my friends Very friendly staff. Answered all questions we have. Would recommend Capital service to my friends More

They are the best! That includes all the people from service,parts,sales persons! Clean nice store! That includes all the people from service,parts,sales persons! Clean nice store! More

Great, speedy, courteous, timely, very helpful, kept informed as to progress and results. will return for service again.. informed as to progress and results. will return for service again.. More

Ben Miller and Toni were great to work with. Great resolving any vehicle problems too. Great resolving any vehicle problems too. More