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Capital Chevrolet GMC of Lexington - Service Center

Lexington, NC

4.5
354 Reviews

354 Reviews of Capital Chevrolet GMC of Lexington - Service Center

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December 26, 2024

It is unfortunate I cannot write a good review as the General Manager, Service Manager and Salesman will not respond to my contact to their emails regarding an issue I had with the condition of the engin More

by BBL719
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tad Leonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Garner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cole
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Toni is Amazing. Her customer service goes way over and beyond. Than You so very much More

by KPERR44591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Great service but wait time was longer than expected. Was told about an hour and it was almost 3 hours. More

by davidk30700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

First time we took our car there they didn't know what was wrong. Drove for a couple of months and took back again. Dealt with different people. They found what was wrong and now is fixed. More

by rhswing_mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela ?
December 19, 2024

Very easy to schedule service and work was done completely in minimal time no problems More

by dlcausey5530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Capitol Chevrolet GMC took great care of my vehicle. They not only performed the scheduled service, they found some recalls and corrected them at the same time. More

by Patrmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Very helpful and very polite. I would recommend your dealership to my friends and family. More

by Cslatejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

All employees were friendly and helpful. They will continue to see me come back. Great job! More

by Golfdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Hulin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

They were easy to work with. I felt like I was took care of from the time the phone call was made. I will definitely start using them on all my servicing. More

by vickie.whetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
December 10, 2024

Not happy with the service. Was told that truck was in garage. And getting tested. Waited about four hours then decided to drive over there. Truck was still in same place that I More

by Robert Meighen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tad Leonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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