Capital Chevrolet GMC of Lexington

Had my 2020 Chevrolet Blazer repaired in less than one full day. A troublesome dash light was diagnosed and fixed as promised. I’ve had no further problems. full day. A troublesome dash light was diagnosed and fixed as promised. I’ve had no further problems. More

Ultimately, I got sold a car that the parking break doesn't work. I brought it back and they had it for two weeks and said it was fixed. I trusted them that it was. When I got home, 30 minutes away, it doesn't work. I brought it back and they had it for two weeks and said it was fixed. I trusted them that it was. When I got home, 30 minutes away, it still does not work. I have no idea how it passed multiple rounds of inspections without the emergency break working. It wouldn't pass a safety inspection like that so I don't know how they passed it in the service department. This was after the wheel came off during the test drive due to negligence and the check engine light coming on immediately after taking possession the first time. And the communication was poor the entire time from Devante. Nice guy, but doesn't know when to prioritize a slightly higher touch approach for a customer. I'm exploring my options in what to do now. More

This is the second car purchase from Capitol Chevrolet. I went to the dealership to have a state inspection completed on my car, with no intention of trading vehicles. While waiting on my car, I walked aro I went to the dealership to have a state inspection completed on my car, with no intention of trading vehicles. While waiting on my car, I walked around the lot looking over the inventory and an Equinox caught my eye. The salesman was very nice and helpful. I did a test drive, got the payment I needed and left the dealership with a new vehicle. Thank you Capitol Chevrolet! More

Extremely friendly. No back and forth with pricing. Gave me everything I asked for while making my purchase. No back and forth with pricing. Gave me everything I asked for while making my purchase. More

Very friendly and courtesy staff and makes sure you doing good and if you have any questions and as well as communication thu text hole vechicle is being serviced awesome location doing good and if you have any questions and as well as communication thu text hole vechicle is being serviced awesome location More

Excellent service, really enjoyed the videos inspect of my vehicle and the explanation of what needed to be done to repair my check engine light! That pick stuff is pretty impressive! my vehicle and the explanation of what needed to be done to repair my check engine light! That pick stuff is pretty impressive! More

Didn’t fix the problem . Car won’t start now radio gos and back up camera won’t work Car won’t start now radio gos and back up camera won’t work More

Had an appointment for a recall situation. Had 2 make 2 addional trips to the service center before it was fixed Very poor communication! Had 2 make 2 addional trips to the service center before it was fixed Very poor communication! More

The service department isn’t customer service friendly I’ve had my brand new car exactly one month and the engine light came on so my husband took it back on Friday morning and they told him that he had t I’ve had my brand new car exactly one month and the engine light came on so my husband took it back on Friday morning and they told him that he had to make and appointment that they had 40 cars in front of him when nothing in the bays and where standing around laughing and talking with their arms crossed very rude so we made the appointment and when we were leaving they began laughing and talking so unprofessional so if my car isn’t fixed right after I take it back something will be done More

Sales person is the reason I purchased there. They had the truck I wanted. Easy dealer process. They had the truck I wanted. Easy dealer process. More