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Capital Chevrolet GMC of Lexington
Lexington, NC
515 Reviews
Welcome to Capital Chevrolet Buick GMC, where our highly qualified and professional team takes every opportunity to assist our shoppers. Based on commitment and excellent customer service, we are dedicated to making your car shopping experience comfortable and enjoyable. Capital Chevrolet Buick GMC of Lexington is a world-class GM dealer in North Carolina that meets your every requirement.
Each and every staff member that you meet at our dealership delivers exemplary customer service. From helping customers find the Chevrolet Buick GMC car, truck, or SUV model that works well with your budget, to discovering a tailored finance solution that can get you in your dream car without a hassle, we want to make your time with us superior from start to finish.
And even after you get your vehicle, the staff at our Service Department and Parts Department will make sure that your ownership experience is outstanding. From the trained technicians at our Service Department who will offer sound advice on services for your Chevrolet Buick GMC to the knowledgeable professionals at our Parts Department who can find genuine Chevrolet Buick GMC parts near Lexington, we look forward to assisting you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 515 reviews
Verified Customer
November 22, 2023
The team at Capital did a fantastic job. We were stranded 500 miles from home with a 2019 GMC 3500 on vacation. Our truck stopped running and we called and spoke with Wes the service advisor We were stranded 500 miles from home with a 2019 GMC 3500 on vacation. Our truck stopped running and we called and spoke with Wes the service advisor and he recommended Garrett’s Towing. Truck was towed within an hour and Wes and his team took the truck inside and put immediately on the lift. Fuel filter had separated and repair was completed and they cleared codes and test drove repairs were completed. We paid a very reasonable bill and left. 2 miles down the road check engine lamp came on and we limped truck back to Capital and Wes was very apologetic then we discussed a GM tech bulletin regarding a fuel rail sensor which caused our code. Wes was able to obtain a loaner car for us a very nice clean loaner. Wes ordered parts immediately located part locally and one of the members of his team pick up part. Wes called a little after 12 and told us truck was repaired. My wife and I have spent over 60 years in the auto service business and Wes and his team surpassed the quality of service we every expected. Thank you Wes sincerely Jeff and Jami. More
by Jeff and Jami
Employees Worked With
Wes Arnold Service Advisor
November 20, 2023
It was good service for my first time here and new to the area. I just don’t understand why I have to deal with just 1 service advisor. area. I just don’t understand why I have to deal with just 1 service advisor. More
by Winfield Appleman
Employees Worked With
November 19, 2023
No communication. Had to find out information from the rental car agency. Would Not recommend. Had to find out information from the rental car agency. Would Not recommend. More
by Heather.gall1975
Employees Worked With
November 15, 2023
Was able to make a deal thanks Ben and Cody and the finance office thanks finance office thanks More
by KAREN.HICKS
November 10, 2023
The Customer services is the worst I’ve ever dealt with. I was to get a refund check on the 13th of October and I still don’t have it. All I hear is it got lost in the mail or it’s in the mail. How can I was to get a refund check on the 13th of October and I still don’t have it. All I hear is it got lost in the mail or it’s in the mail. How can a company this big not refund a 500.00 check and over night to the customer. This is ridiculous. If this is the best they can do I would never recutgem to anyone. However my sales person Shannon has done everything he could do. More
by william2787
November 10, 2023
Toni in customer service was FANTASTIC…the entire experience was positive…I give the team 5 stars and would give Toni 10 stars… experience was positive…I give the team 5 stars and would give Toni 10 stars… More
by Kevin Greene
Employees Worked With
Toni (service department) - 5 stars
November 06, 2023
Never have had an issue with them. Friendly. professional and honest. Easy to work with. Friendly. professional and honest. Easy to work with. More
by timsflatpick
Employees Worked With
November 05, 2023
I had 19 dings in my car from a hail storm. Some were quite large. All of them were removed completely and very quickly. I’m a very satisfied customer! Some were quite large. All of them were removed completely and very quickly. I’m a very satisfied customer! More
by mgalloway104
Employees Worked With
November 02, 2023
Service is great but charging $3. 99 for a piece of paper is absurd and they cant print out what they have inspected during oil change 99 for a piece of paper is absurd and they cant print out what they have inspected during oil change More
by Billy Davis
Employees Worked With
