Capital Chevrolet GMC of Lexington

Service Department was not helpful in getting my car repaired right the first time and then after getting me to have $3200 worth of repair we continued having the same problems to have them again ask us repaired right the first time and then after getting me to have $3200 worth of repair we continued having the same problems to have them again ask us to spend another $3900 for repairs. After voicing my frustration over them not getting it fixed the first time I was basically told they would not fix it either. If I had known the car would need $7800 worth of repair which is way more than the car was worth up front I would not have had any repairs made. Very unprofessional Service Manager that kept cutting me off and didn’t want to listen to my concerns, but rather tell me why they were incompetent. I will never consider buying or having a car repaired at this dealership. More

I have to say anytime I need a vehicle I can go to my salesman Shannon and get the service and product that I truly want. Shannon is always there if I have a question regarding anything! He’s not just a salesman Shannon and get the service and product that I truly want. Shannon is always there if I have a question regarding anything! He’s not just a salesman but a friend, he gave me his personal number and told me to call anytime! I won’t deal with anyone other than him. Thanks Shannon your a great guy and a great asset to the team! More

I would not recommend buying anything from this place! ! Very poor communication, problems with a truck I just bought a week ago!! Now I am trying to get these problems resolved and the communication is ev ! Very poor communication, problems with a truck I just bought a week ago!! Now I am trying to get these problems resolved and the communication is even more terrible! Then I get a call saying it’s going to call over $13,000 to fix the truck after they just sold it to me. This is a terrible dealership and I would not recommend it to anyone and I will be contacting the better business bureau, and I will also be contacting a new outlet to let them know how I was done! More

Trish was such a joy to work with and made sure we left happy and nothing less! happy and nothing less! More

Very thorough and polite, quick service. Surprised at the cost of an oil change these days. Surprised at the cost of an oil change these days. More

This dealership is far better than the last now they take the time to find out just what the problem really is before they give you the bill so you know what you up against. the time to find out just what the problem really is before they give you the bill so you know what you up against. More

Overcharged for using a 3rd party repair service company got penalized for using Capitol GMC got penalized for using Capitol GMC More

David was the best at getting my car inspected! I would highly recommend David to anybody needing help with their vehicle. I would highly recommend David to anybody needing help with their vehicle. More

Great place to take my car. They are not the closest dealer to me but they are the best deal for me. Keep up the great customer service. They are not the closest dealer to me but they are the best deal for me. Keep up the great customer service. More

I was very pleased with the hospitality and the courtesy service. They were knowledgeable about the situation and handled it very well thank you for your service. service. They were knowledgeable about the situation and handled it very well thank you for your service. More