Capital Cadillac
Smyrna, GA
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John Wysotski was very knowledgeable and professional during the whole process. He really listened and understood our needs. The process was the best car buying experience and would buy again from Capi during the whole process. He really listened and understood our needs. The process was the best car buying experience and would buy again from Capital Cadillac. More
I am ordering a new $70,000 Lyriq and was told that they would add film protection package at $4995.00. WHAT A DISHONEST WAY ADD A MARK UP OVER THE MSRP. I ASKED FOR THE GENERAL MANAGER AND HE TOLD THEY ADD would add film protection package at $4995.00. WHAT A DISHONEST WAY ADD A MARK UP OVER THE MSRP. I ASKED FOR THE GENERAL MANAGER AND HE TOLD THEY ADD THAT TO EVERY CAR THEY SELL. SO BEWARE EVERYONE !!!! ! How can you add that to a factory order that I have already agreed to price from factory that is MSRP when you order from GM. This film protection is not on the car when it leaves the factory. I stated I did not want it and General Manager said we add it to all cars. So I am asking the owner of Capital Cadillac to honor the factory price with out these Packages. I bet he will not call me. I will update review shortly. My name is Mike Tommy has my contact info. UPDATE.... CHRIS BRIO FROM THIS DEALER CONTACTED ME. he says he will honor the MSRP price and we are going to sit down and go over order line by line. So I will update this again after I have finalized my order. MORE UPDATE TO COME. Thank You Chris for reaching out to me no other dealer has done this. More
Edward Jones was very personable and informative. He stayed late to seal the deal which allowed us to leave for our Family Trip on time. Edward caught an error in our paperwork. His honesty saved us He stayed late to seal the deal which allowed us to leave for our Family Trip on time. Edward caught an error in our paperwork. His honesty saved us thousands!! Capital Cadillac will continue to have our business. Thank you Edward Jones for being so awesome! More
What an Amazing Experience we had at Capital Cadillac. Gumal is the most wonderful salesperson we've ever encountered at Any dealership we've Ever been to. His commitment to customer service is second to Gumal is the most wonderful salesperson we've ever encountered at Any dealership we've Ever been to. His commitment to customer service is second to none. Everyone at Capital from the time we pulled up to the time we drove away our New XT6 were perfect. We drive from Kissimmee to Atlanta to buy from here because nobody else could give us a better deal. We will be back again and again to Capital. More
I have been a Capital Cadillac customer for 15 years. Mr Ogbamichael has been my professional for years and I truly appreciate the attention that I receive in making the best decision every time. Sincerely Ogbamichael has been my professional for years and I truly appreciate the attention that I receive in making the best decision every time. Sincerely, Jean George More
I have leased four cars from Gumala at Capital. I would NEVER consider going elsewhere. Honesty, excellent customer service,best price and good rapport keeps me going back. I was never the most cooperative NEVER consider going elsewhere. Honesty, excellent customer service,best price and good rapport keeps me going back. I was never the most cooperative customer, but Gumala was always kind and patient. He is in contact with me regularly to assure sure I’m satisfied with my new car. He’s a treasure. Thank you Gumala. More
I can’t express how much help and gratitude that I had with my sales consultant Julius at Capital Cadillac. This young man was very professional and knowledgeable about the vehicle as well as the finance with my sales consultant Julius at Capital Cadillac. This young man was very professional and knowledgeable about the vehicle as well as the finance for my purchase. If me or my family are in the need to buy another vehicle Julius Will be the first person I recommend More
Puzzled…. I’ve utilized this dealership since 2013 for service on my 2012 CTS Wagon. Up until now, my reviews could only be stellar. My former service contact (Jason) was knowledgeable and professional. service on my 2012 CTS Wagon. Up until now, my reviews could only be stellar. My former service contact (Jason) was knowledgeable and professional. However, right now I’m a little puzzled by what’s going on with my service experience. I dropped my new car (2018 ATS Turbo) off about a week ago for diagnostic with vibration when driving between 30-50 miles per hour. I also told him there were many instances of this in the Cadillac forum and they were calling it driveline shudder. The new sales person (Mike) seemed new and not very knowledgeable. He told me it was probably in need of tire rotation. I told him that was not likely as It was done Two weeks prior, at the same location…..As mentioned, it’s been a week. Not one call from this guy. I called several times. Once speaking to a Mr. Sandoval. Who although very knowledgeable, informed me he was not my service person. He did advise that the suspension had been looked at and now they were looking at the transmission. I called again and spoke to a Michael who said I needed to call back and speak with Mike. (I’m now wondering if Mike and Michael are the same person). Calling again and finally getting “Mike”, he said all he could tell me was it was being looked at. I asked what were they looking at, he said the computer didn’t say… I asked him why hadn’t he called to advise me (5 days in), he says they only call when they have something to bill, and need permission. I cannot imagine how this is Capital Cadillac in Atlanta Service Department after my experience in years past. I almost had to check my phone to see if I had dialed the wrong number. Or maybe I was being punked and Ashton Kutcher was nearby in the bushes ready to show up with his camera 🎥 men. In any event, it’s been two days since I called Mike, and no word. Maybe I’m in the twilight zone and I should look for Rod Sterling…… More