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Capital Cadillac

Smyrna, GA

4.8
82 Reviews

2210 Cobb Parkway S

Smyrna, GA

30080

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Showing 82 reviews

May 18, 2022

John Wysotski was very knowledgeable and professional during the whole process. He really listened and understood our needs. The process was the best car buying experience and would buy again from Capi More

by Matt A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wysotski
May 20, 2022 -

Capital Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

May 17, 2022

John Wysotski was very knowledgeable and professional the whole process, we wasn’t force to buy a vehicle. More

by WhowellKay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Biro
May 19, 2022 -

Capital Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

May 12, 2022

I am ordering a new $70,000 Lyriq and was told that they would add film protection package at $4995.00. WHAT A DISHONEST WAY ADD A MARK UP OVER THE MSRP. I ASKED FOR THE GENERAL MANAGER AND HE TOLD THEY ADD More

by mbc401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Chris Biro
May 16, 2022 -

Capital Cadillac responded

Sorry for the misunderstanding and thank you speaking with me on Friday. I look forward to placing your order when the allocation becomes available. Many thanks, Chris Biro

May 20, 2022 -

mbc401 responded

Hello Chris I placed my reservation

April 27, 2022

Julius was an amazing salesman. He was very courteous and funny. He also made me a chai tea latte and got my grandmother a water. More

by patleeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius
Apr 28, 2022 -

Capital Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

April 13, 2022

Edward Jones was very personable and informative. He stayed late to seal the deal which allowed us to leave for our Family Trip on time. Edward caught an error in our paperwork. His honesty saved us More

by tunicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Apr 15, 2022 -

Capital Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

January 25, 2022

What an Amazing Experience we had at Capital Cadillac. Gumal is the most wonderful salesperson we've ever encountered at Any dealership we've Ever been to. His commitment to customer service is second to More

by Jeffrey.dobbyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bratschi, Adam Smith, Chris Biro
Jan 27, 2022 -

Capital Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

November 30, 2021

I have been a Capital Cadillac customer for 15 years. Mr Ogbamichael has been my professional for years and I truly appreciate the attention that I receive in making the best decision every time. Sincerely More

by Jean George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gumala Ogbamichael
Dec 02, 2021 -

Capital Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

November 20, 2021

I have leased four cars from Gumala at Capital. I would NEVER consider going elsewhere. Honesty, excellent customer service,best price and good rapport keeps me going back. I was never the most cooperative More

by C Simmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gumala Ogbamichael
Nov 22, 2021 -

Capital Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

November 19, 2021

I can’t express how much help and gratitude that I had with my sales consultant Julius at Capital Cadillac. This young man was very professional and knowledgeable about the vehicle as well as the finance More

by Bivins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius
Nov 22, 2021 -

Capital Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com

Nov 22, 2021 -

Bivins responded

can’t express how much help and gratitude that I had with my sales consultant Julius at Capital Cadillac. This young man was very professional and knowledgeable about the vehicle as well as the finance for my purchase. If me or my family are in the need to buy another vehicle Julius Will be the first person I recommend

October 28, 2021

Puzzled…. I’ve utilized this dealership since 2013 for service on my 2012 CTS Wagon. Up until now, my reviews could only be stellar. My former service contact (Jason) was knowledgeable and professional. More

by Lila Herron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Sandoval, Mike, Michael , Doug Pierce
Nov 04, 2021 -

Capital Cadillac responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Doug Pierce - doug.pierce@capitalcadillac.com

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