Capital Cadillac

I received excellent service in the service dept. Not sure of the gentleman's name but he was professional, friendly and helpful. I've experienced some rude and offensive behavior at other dealer's s Not sure of the gentleman's name but he was professional, friendly and helpful. I've experienced some rude and offensive behavior at other dealer's service departments (unhinged employees are out there) but this one was truly outstanding. I don't usually write reviews but had to make this known. Keep up the good work. More

I can’t say enough great things about this dealership! Tom & Garth were a dream to work with and literally a seamless transaction! Tom & Garth were a dream to work with and literally a seamless transaction! More

Julius has sold me 5 Escalades as of now. Great professional gentleman to deal with. Never presses me to do anything but always accommodating. I wouldn’t dream of going anywhere else or deali Great professional gentleman to deal with. Never presses me to do anything but always accommodating. I wouldn’t dream of going anywhere else or dealing with anyone else. More

They were very Friendly and emailed us for updates. Helpful in showing us how to use the app and what the vehicle can do Helpful in showing us how to use the app and what the vehicle can do More

Thom was very good and straight forward, I would definitely go back to Capital Cadillac for my next purchase, dealership was very clean, very friendly, and made you feel right at home, great experie definitely go back to Capital Cadillac for my next purchase, dealership was very clean, very friendly, and made you feel right at home, great experience, I would highly recommend Thom to anyone looking for a car or truck. More

Thom is such a great sales person. I enjoyed working with him. He put in extra time to make sure I got the car that I wanted. He kept us up to date when ilthe car was coming in and ev I enjoyed working with him. He put in extra time to make sure I got the car that I wanted. He kept us up to date when ilthe car was coming in and everything. They work hard to get you a great price without trying to kill your pockets. They go by thier word. This is my second car from him and I would recommend anyone looking for a new car to work with Thom. It was such a pleasure to do business with him and his team there. More

Thom Holmes our salesman could not done a better job in helping us with our purchase. We highly recommend him . helping us with our purchase. We highly recommend him . More

This dealership is one of the worst dealerships I have visited in my life. My mom (90) had an XT4 and we were having issues with the car slamming on the brakes for no reason. This safety issue should have visited in my life. My mom (90) had an XT4 and we were having issues with the car slamming on the brakes for no reason. This safety issue should have been taken seriously but after having the car for 3 weeks they advised there was nothing worng with the vehicle. When we got the vehicle home, there was nail in the tire which obviously came from when the dealership had the vehicle. When we arrived to pick up the car, they were putting air in the tire but did not admit to this issue. My mom called Cadillac roadside assitance and unfortunately, they sent someone from this dealership. The associate of Capial Cadillac told my mom that they would put in a temporary plug and she needed to get a permanent plug for the vehicle. She went to Firestone and they advised that the "temporary plug" was leaking and she needed a new tire. We have had nothing but issues with Capital Cadillac and if I could rate them a "0", I would. My advise is to run and dont look back at Capital Cadillac. Horrbile service and terrible attitudes by the employees. YUCK!!! More

Had an awesome experience working with Tom Holmes again whom was very professional. I love my 2024 Cadillac XT4 FWD 4dr Premium Luxury vehicle with it's awesome price with no hassles whatsoever, a great ex whom was very professional. I love my 2024 Cadillac XT4 FWD 4dr Premium Luxury vehicle with it's awesome price with no hassles whatsoever, a great experience and pleasure. More

Dealing with Capital Cadillac was a pleasure and the process of finding and choosing a new car was easier than we imagined. Our salesman, Thom Holmes, took extra care to show us the model we were inter process of finding and choosing a new car was easier than we imagined. Our salesman, Thom Holmes, took extra care to show us the model we were interested in and explain the "bells and whistles" so that we understood the value we'd be getting with a purchase. Once we decided on the model, color and options we wanted, Thom went above and beyond to get the vehicle we specifically wanted. Within a week we were driving our now Cadillac home. All of the team at Capital were extremely helpful and responsive to our questions and needs. We would not hesitate to recommend Capital to our friends and family who may be in the market for a new or used Cadillac as the process was comfortable, relaxed and professional. More