Capital CDJR of Indian Trail

Excellent Purchase Buying a car is never a pleasant experience. However, after my experience at the dealership my idea has changed. Working with Jason made things very Buying a car is never a pleasant experience. However, after my experience at the dealership my idea has changed. Working with Jason made things very easy. He showed me all types of different options in models and equipment; answered all my questions; and made sure I was able to get what I wanted. The rest of the staff was also very accommodating. The thing that was very special was that there was no pressure to buy. Felt that I was given the information, shown the price , and was allowed to make up my own mind. Great work by everyone. More

Awesome Dealership !!! Awesome experience !! Dealership is friendly, staff is helpful, they care about their customers and want them to feel satisfied with the whole buyin Awesome experience !! Dealership is friendly, staff is helpful, they care about their customers and want them to feel satisfied with the whole buying experience !! Will purchase again and again when needed !! More

Service I brought my Dodge Journey in for service. The lady that met me at my car was very helpful and friendly. I waited in the customer lounge. In about 30 I brought my Dodge Journey in for service. The lady that met me at my car was very helpful and friendly. I waited in the customer lounge. In about 30 minutes later, she came out, thanked me for my business and told me my car was ready. More

service I had a really bad experience my dodge durango went in for service and I was notified there was a transmission problem per codes, I was informed it wa I had a really bad experience my dodge durango went in for service and I was notified there was a transmission problem per codes, I was informed it was to cost about 3,600 to replace seems the representative who was handling my repair left and someone was to take over weeks went by and no one called I called several times a week and had to leave message but no one returned my calls. Then I call manager who said they were waiting on parts. after 2 months they called and car was ready and the bill was 4690.00 they said alternator was replaced along with other parts. They brought by car to me and I went to drive to store and the car would not come out of second gear, called they back and told them how could anyone drive the car and not know it was locked in second gear, time went by and I was then told they has to order another transmission took almost two weeks to get. I got my car and the ac was not putting out cold air . After contacting Jim in service they finally returned my car to me they seat belt warning light does not work they did not get it working. This was a 2 1/2 month total terrible experience for me. More

Excellent buying experience Gary made our car buying experience so easy. The entire staff was accommodating as friendly! We felt very welcomed and not pushed into the sale. Gary made our car buying experience so easy. The entire staff was accommodating as friendly! We felt very welcomed and not pushed into the sale. More

Great Customer Service Before & After The Sale My personal experience has been very good at this car dealer. I recently bought a Chrysler Pacifica from Sergio who was wonderful to do business with My personal experience has been very good at this car dealer. I recently bought a Chrysler Pacifica from Sergio who was wonderful to do business with before and after the sale. Sergio spent time teaching me how to use the many expanded features on this car even after the deal was completed. He wanted me to be 100% happy with my purchase. I give Sergio an A+ for salesmanship and follow up after the sale! Their Service Department also receives high marks in my opinion. The Service Mgr, Jim has been very understanding and responsive to my situation and needs. They also go to bat for me with my extended maintenance warranty company to help me save money. I appreciate this very much. The dealer’s location in Indian Trail is very convenient to where I live and this is a plus. I would certainly recommend this dealer to anyone interested in obtaining a new car or maintaining their present car. SCW August 23, 2019 More

outstanding buyin experience my experience could not have gone any better Charles Hutto and Kim Erickson were great to work with. Keith Starnes and the rest of the staff i dealt my experience could not have gone any better Charles Hutto and Kim Erickson were great to work with. Keith Starnes and the rest of the staff i dealt with there were a lot of help as well . i would highly recommend anyone looking to purchase a Chrysler Jeep Dodge or Ram truck to go to this dealership. More

Excellent! My entire purchasing experience was professional, personable, efficient and comfortable. I never felt pressured or rushed. They listened to what I was My entire purchasing experience was professional, personable, efficient and comfortable. I never felt pressured or rushed. They listened to what I was looking for and found the exact car. Excellent experience, I highly recommend this dealership. More

Honest and Straightforward My experience buying a Jeep Grand Cherokee from Capital was very positive. Jason Gallagher contacted me shortly after I made an online inquiry about a My experience buying a Jeep Grand Cherokee from Capital was very positive. Jason Gallagher contacted me shortly after I made an online inquiry about a vehicle. I needed about a week to decide on a specific model and during this period, Jason patiently answered my questions and helped move things forward. I also visited another showroom and was in touch with several other dealers. Considering the jungle of manufacturer incentives and rebates, it can be difficult for the customer to understand pricing. Capital CDJ was by far the most straight-forward in this area. Jason inquired about my budget, offered me a good price and we agreed on the sale. Sydney in finance was very accommodating. He helped work out a small complication involving my trade and clearly explained payment options. Worth the 100-mile drive. Highly recommended! More

Outstanding!!!!!! Most pleasant, easiest and fastest transaction I ever had. And I have purchased or leased over 20 vehicles in my lifetime. I would highly recommend Most pleasant, easiest and fastest transaction I ever had. And I have purchased or leased over 20 vehicles in my lifetime. I would highly recommend the dealership and Scott the sale rep. More