Capital CDJR of Indian Trail

Very poor service dept from service manager and all the advisors , just poor service as a whole . Do not answer phones or follow up with customers . advisors , just poor service as a whole . Do not answer phones or follow up with customers . More

Great experience buying a certified pre-owned! Everyone was very kind and honest. The process was relatively quick and painless. Would definitely recommend to others. was very kind and honest. The process was relatively quick and painless. Would definitely recommend to others. More

My salesman Zack, being the New Kid On The Block at Capital, made me feel welcome, secure , and safe. Almost like family. Although I did not agree with the ways the price of my beautiful SUV went from Capital, made me feel welcome, secure , and safe. Almost like family. Although I did not agree with the ways the price of my beautiful SUV went from $16,000 between the time Zack first mention my Mercedes to me, to my seeing it. There l was told it was now $17,000, At the signing with Wayne it was $17,881. With my fico score of 737, and excellent on time payment history on my credits , their financIng, tags transfer, taxes, license fee (doc fee to Capital Chrysler, Dodge Jeep), which I just noticed, I felt and still feel some kind of way, almost taken. We live and we learn. I am taking my SUV in because the mirror casing has popped out a little and the engine light is on. Please take time to read all paperwork before signing so fast, no matter how much you want it. I More

i bought a 2007 jeep wrangler at this dealership. the warranty was "as-is". after driving it home i had a problem with the catalytic converter. i called Keith the sales manager and described the problem warranty was "as-is". after driving it home i had a problem with the catalytic converter. i called Keith the sales manager and described the problem to him. even though he did not have to pay for the repair, this dealership did pay for it!!! that is a lot more than you will get out of most dealerships. he gave me his personal cell phone number i contacted him with any questions that i had thru out the entire process. dont hesitate to buy from this dealership. it was over an hour and half drive for me to go here but in the long run was worth the drive. great deal on the jeep and great customer service after the sale!! you cant ask for more. thank you capital jeep!! More

Be aware! Mark tires before going to service dept. for tire rotation. Proof..... Paid and was told tires were rotated. Took advantage of me. Bad business. tire rotation. Proof..... Paid and was told tires were rotated. Took advantage of me. Bad business. More

CDJR of Indian Trail really knocked it out of the park for me! Was able to meet a lot of staff within the dealership and customers that had been coming there for years. One customer in particular had a ve for me! Was able to meet a lot of staff within the dealership and customers that had been coming there for years. One customer in particular had a vehicle with 364,000 miles on it and was in great shape.I was very impressed with the whole experience there. More

I was very impressed with the service I received. My advisor Scott was great and found that I had already bought a prepaid oil change plan. I had forgotten. advisor Scott was great and found that I had already bought a prepaid oil change plan. I had forgotten. More

Nice Service I was pleased with my service and also satisfied with the explanation of the issue with our Dodge Challenger.Jeremy was very pleasant to work with.Tha I was pleased with my service and also satisfied with the explanation of the issue with our Dodge Challenger.Jeremy was very pleasant to work with.Thanks. More

Awesome service again! Been coming here for years, Randy Barber is the best! Highly recommended. Entire staff and great products makes it all worth while. Everyone understood what I wanted and never made me Barber is the best! Highly recommended. Entire staff and great products makes it all worth while. Everyone understood what I wanted and never made me feel uncomfortable More

Service The service associate, Jane Hamilton, was excellent. She was on top of everything and answered all my questions. She kept me informed of the progres The service associate, Jane Hamilton, was excellent. She was on top of everything and answered all my questions. She kept me informed of the progress. More