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Capital CDJR of Indian Trail

Monroe, NC

4.8
402 Reviews

5501 W Hwy 74

Monroe, NC

28110

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Showing 402 reviews

July 12, 2024

Basically they sell cars they don't know how to fix electrical issues on. New car, not a year old. Contacting the FTC, NCDOJ consumer division, the DOT, Tk's garage, some other prominent youtubers. Tim More

by Greg Kelly
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in the service department
May 29, 2024

We had great experience here when we purchased a 2015 Jeep Grand Cherokee 4x4 recently. Matt F is the best! He answered all our questions etc, and helped seal the deal. Definitely ask for him! Only pa More

by Rhonda S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Freking
May 29, 2024

I recently bought a 2024 Jeep Grand Cherokee from CDJR. My salesman, Chip Chamberlin, was amazing. He went above and beyond to send me multiple car pictures and videos of options. He gave fast, friendly, a More

by Krys Bing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Chamberlin, Chris Brown
March 02, 2024

Overall a pleasant non pressure experience, not so sure about the VIP protection, and 1 year key. Will see how that goes if I have to make a claim, but that's on me. The doc fees are very high though. Watc More

by Greg Kelly
Recommend Dealer
Yes
Employees Worked With
Matt Frekin
March 01, 2024

Will helped me with my new Jeep Gladiator! He is helped me multiple times now and always treats me with respect and is patient with my questions. They gave me a fair price for my trade and a g More

by TheSharksDen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Connor and TJ
February 21, 2024

Had a great experience purchasing my truck here. No one was pushy and they gave me a fair price for my trade in. I would definitely purchase from them again. More

by Tuck03
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherry Kilpatrick, Chris Brown
February 13, 2024

Brandon L was very responsive and I was able to negotiate a deal I could afford on a used car I had identified online. No hassles or pressure sales. In and out in less than two hours. More

by HLChappell53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Lowe, Chris Brown
February 10, 2024

Slow. Slow. Slow. I made the appointment and still waiting after 65 minutes for a simple oil change. I'll never come back. More

by ciabattonijohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
February 09, 2024

Very relaxed environment, with knowledgeable team. Low pressure sales that offer great buying experience. I have purchased 2 vehicles from this dealership within 3 years. Will continue to come back an More

by Morgan C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Conner
February 01, 2024

We had a great experience with the crew here. Everyone was friendly and never felt pressured to purchase the Jeep Gladiator. Felt almost like Family. More

by Stuntboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim, Chris Brown
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