Capital Auto Sales
Chantilly, VA
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We went in with a picture of what we wanted, test drove it, got the Carfax, and signed some papers and were out with the vehicle in a couple hours. We worked with Chris, who is such an awesome sales guy. W it, got the Carfax, and signed some papers and were out with the vehicle in a couple hours. We worked with Chris, who is such an awesome sales guy. We got a great interest rate on it plus we got an amazing warranty. Overall really honest and good experience. More
I had an overall great experience here. They were fair and courteous. Their prices were extremely competitive and for a solid value. Chris was respectful of my time and left a phenomenal impression of the and courteous. Their prices were extremely competitive and for a solid value. Chris was respectful of my time and left a phenomenal impression of the company overall. This was an honest and fair company offering an excellent value to their customers and I would not hesitate to return. More
Great experience, my sales professional was beyond helpful, he was patient, and knowledgeable, We felt he took his time and helped me through every process. He was a great help and will always have my helpful, he was patient, and knowledgeable, We felt he took his time and helped me through every process. He was a great help and will always have my business. More
I went to help my brother look for a car and ended up buying a truck for myself. Haha! These guys were GREAT! Easy process, no pressure, & you really feel comfortable. The manager and the finance team we buying a truck for myself. Haha! These guys were GREAT! Easy process, no pressure, & you really feel comfortable. The manager and the finance team were also super nice. Excellent experience and highly recommend them no matter what you're looking for! More
We bought a truck from this place using our own credit union. First I asked the sales person for a set of running boards and i would install them myself, he told me no room in the deal and I bought the tr union. First I asked the sales person for a set of running boards and i would install them myself, he told me no room in the deal and I bought the truck at full pop. Then we go thru finance and the lady screwed up all the paper work. We have had to resign papers via mail and now we to drive 45mins to sign again. Worst buying experience ever and I do not recommend this place at all. --- It gets even better. Whatever mechanic your using did not use a torque stick when putting the wheels back on after replacing the brakes, the rotors still have hash marks on them and the pads are new, so you guys replaced the pads and rotors, front and rear. VA inspection guidelines require you to remove 1 front wheel and 1 back wheel so either way someone at your shop took the wheels off and has no clue what the xxxx they are doing. Also just so you know not one of your managers called me either after time of sale or google review. You guys DO NOT care about your customers and if you think I will take intimidating tactics about my review then your wrong. I took the vehicle to Mr. Tire with some BFgoodrich K02's I got from tirerack and they could not remove the lug nuts, I went into the shop and he tried in front of me with a 1/2in impact and by hand, would not budge at all, we had to torch off the lug nuts to get the wheels off to mount n balance my new tires. So I ended up spending $300+ dollars to remove lug nuts and mount/balance tires, have pictures and receipts as well if u need them. Your sales guy texted me 1 time and called me 1 time about my review, I tried calling him back and he did not answer, probably just wanted the call in his call log so your managers think he tried to reach me. Now I have torch marks on my wheels and mix matched lug nuts, pull your heads out of your butt and figure out how to run a proper used car operation. More
Just purchased an SUV there from Dominique two days ago. I couldn't love it more and got a really great deal! Very fair pricing and they did everything to earn my business. I couldn't love it more and got a really great deal! Very fair pricing and they did everything to earn my business. More
Capital Auto sales is an outstanding company. But the company is only as good as the excellence projected by the people working there. Dominic Duerbeck was my sales consultant for this truck purchase and company is only as good as the excellence projected by the people working there. Dominic Duerbeck was my sales consultant for this truck purchase and without a doubt is head and shoulders above a 5 star rating. He is calm, collected, knowledgeable, and his dedicated customer service is totally professional...recognized from our introduction to the final walkout. He is the standard by which sales reps should be measured. Both Dominic and MJ worked with me (thanks) to get a the best possible deal. LoriAnn is extremely sharp and smoothly worked through the finance process like a well oiled machine. Overall the buying experience was fair, honest, and completed without any high powered sales pressure presented at any time. I am very happy to recommend Capital Auto Sales to anyone seeking a terrific product; both in vehicle quality and customer satisfaction. Definitely the right stuff! More
I purchased a truck from Capitol Auto Sales and was happy with my experience at first. 2 days later the truck was misfiring and as it turned out, the air filter looked to be about 10 years old and was so clo with my experience at first. 2 days later the truck was misfiring and as it turned out, the air filter looked to be about 10 years old and was so clogged up it restricted the air flow enough to cause a random misfire. Then I failed MD inspection due to a leaking power steering line even though i was told the truck was 100% inspection ready and was left high and dry when I asked them to fix it for me. Now here I am discovering the black spray paint flaking off the frame, uncovering the rust and the crappy bondo job done on the cab corners is cracking and rust is coming through... I am extremely disappointed with the lies and cover-ups that this dealer pulled and would not recommend them to anyone. I hope this helps you make your decision when looking for a reputable dealer to purchase your next vehicle from. More
They have a good selection, are very responsive and helped with finance. Dominic , was most helpful in this process & kept me informed through out. Good place to go. helped with finance. Dominic , was most helpful in this process & kept me informed through out. Good place to go. More
I was very please with the sales person Dominic. He was friendly and knowledgeable and get me in and out as quickly as possible!! Great job Capital Auto of Chantilly VA!! friendly and knowledgeable and get me in and out as quickly as possible!! Great job Capital Auto of Chantilly VA!! More