Capistrano Volkswagen
San Juan Capistrano, CA
Filter Reviews by Keyword
By Type
Showing 1,553 reviews
I’m buying a car from out of state and timing it with my arrival date. Buddy and Nick were amazing and made the process painless. I highly recommend them. arrival date. Buddy and Nick were amazing and made the process painless. I highly recommend them. More
Can you get straight forward and refreshing at a dealership? YES! Great experience and I look forward to getting my next car here as well. dealership? YES! Great experience and I look forward to getting my next car here as well. More
On March 31st I took my VW Beetle to Capistrano VW for the recall of the driver side airbag. They handled that problem just fine. But they sent me an email and a text stating that my battery was low, an the recall of the driver side airbag. They handled that problem just fine. But they sent me an email and a text stating that my battery was low, and that I need to change my brake fluid, coolant and one other fluid needed to be changed. I told them not to do as I would take my car to my VW/Audi specialist. So, I did and he checked everything out and it was all fine and he told me that this is an up sale trying to make more money. I do not appreciate this type of service and I won't be going back to Capo VW for anything. More
I have had my car serviced at Capo VW since new and purchased 2 cars from them and my purchase and service experiences have been excellent. purchased 2 cars from them and my purchase and service experiences have been excellent. More
The people I worked with on my purchase were very kind and helpful. I had a great experience and would recommend them to anyone looking to buy a Volkswagen. Thank you Buddy Holguin especially. and helpful. I had a great experience and would recommend them to anyone looking to buy a Volkswagen. Thank you Buddy Holguin especially. More
The service advisers are very knowledgeable! They make a great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I am getting great service at a reasonable price. More
One of the best dealerships I've ever been to. Mike Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures that everything was smooth as it can be. I am one happy customer and definitely going back to this dealership in the future and spreading the word out to friends and family on how awesome the staff and salespersons are. Excellent! More
Capo VW service has always done an excellent job in providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were re providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were realized on my return trip home, over 300 miles away. Nonetheless, while things have been difficult with the pandemic, I will still return to Capo VW for service expertise. More
As usual, the service department at Capo VW is the best in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. More
Steven and Nock made this a great experience for us! They were both helpful, friendly, low key and professional. I would recommend them to friends were both helpful, friendly, low key and professional. I would recommend them to friends More