Capistrano Volkswagen

Thank you , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . More

Another great visit! The guys at SJC VW service are a great team! I’ve worked with them all on different occasions and they always do their best to make things go smoothly The guys at SJC VW service are a great team! I’ve worked with them all on different occasions and they always do their best to make things go smoothly. More

super in every way! beyond expectations Explained service completely and understandable. service completed in a timely manner and completed when promised. Car was washed beyond expectations Explained service completely and understandable. service completed in a timely manner and completed when promised. Car was washed and vacuumed. Brad Johnson could not have been better! More

Great experience Amazing. I can’t say thank you enough. I was treated like family. They worked with me from before I even showed Up. Steven, Steve and Chris are real l Amazing. I can’t say thank you enough. I was treated like family. They worked with me from before I even showed Up. Steven, Steve and Chris are real life super heroes. Thank you VW Capistrano. I love my new Passat. And FYI this is my first new car and my first lease ever. New car smell is awesomesauce. More

Professional, courteous and honest While I had an appointment, I did have to wait a little longer than expected for an oil change. Nonetheless, it was worth the wait. Fred and the team While I had an appointment, I did have to wait a little longer than expected for an oil change. Nonetheless, it was worth the wait. Fred and the team were very friendly and professional. They were pushy and made suggestions where necessary. Definitely will be bringing my vehicle back. More

Excellent staff and very helpful The staff was very helpful and worked with me and my budget to get me a great deal on a great car, and they were pretty fast, all things considered. The staff was very helpful and worked with me and my budget to get me a great deal on a great car, and they were pretty fast, all things considered. More

No worries serviceWell Well thanks to Fred Evans and the rest of Capo. VW my service again a "no worries service" My 80000 miles service was easy with the rental car. The vi Well thanks to Fred Evans and the rest of Capo. VW my service again a "no worries service" My 80000 miles service was easy with the rental car. The video of the service was, as always, pretty cool. my Passat was nice and clean when I picked it up. Also I'd like to give a special thank you to Nory, because after I left the dealership from getting my car and dropping off the rental I forgot to take garage door opener. A few minutes after I left Nory called to ask if I left my door opener so I turned around to go back and got it. I'm sure glad I didn't get home (Riverside) to find out I left it at the dealer. More

Just Another Flawless Visit I had to bring in my Jetta for a routine service and when I arrived I was warmly greeted by Mr. Johnson who guided me through what the service would I had to bring in my Jetta for a routine service and when I arrived I was warmly greeted by Mr. Johnson who guided me through what the service would entail, how long it would take, and gave me reminders about future check ups my car may need. Everyone there was extremely kind, patient with me, and wanting to provide a good service even if I was there for just an hour and a half. I was even told that I could request them to call me a Lyft (that they would pay for) to take me somewhere and back while my car was being serviced if I didn’t want to wait in the lobby, which was stocked with low-cost treats and beverages. Even if this dealership was miles and miles away from where I live, I would still take the drive because of how amazingly I’ve been treated! More

Wonderful process These guuts are the best. They helped me in communicating thry mom and myself very patience very helpful n very honest Beside knowing al VW are These guuts are the best. They helped me in communicating thry mom and myself very patience very helpful n very honest Beside knowing al VW are known for best handmade cars I love my car and glad it a VW again!! Thank yofor Joey and Paul. More

Great Service Fred Evans is great with customer service! He was very knowledgable and helped me with my service appointment. He made it simple and easy. Would like Fred Evans is great with customer service! He was very knowledgable and helped me with my service appointment. He made it simple and easy. Would like to work with Fred in the future More