Capistrano Volkswagen

Reliable, fast and no pushy oversells Had a great experience. They were fast, communication was incredible and they did not try oversell me. Highly recommend taking your car to these guys Had a great experience. They were fast, communication was incredible and they did not try oversell me. Highly recommend taking your car to these guys for a professional experience! More

2019 Tiguan Lease Capistrano Volkswagen dealership customer service was fantastic. We had met with other VW dealers in the area but chose to make our purchase at this l Capistrano Volkswagen dealership customer service was fantastic. We had met with other VW dealers in the area but chose to make our purchase at this location due to the experience we had. You do not feel sold or taken advantage of. Everyone we worked with was friendly, knowledgeable and fair. More

Best people and dealer around I purchased my 2019 VW at Capistrano VW in July 2018. I chose them because I didn't get the runaround and BS that you get from other dealers. Every I purchased my 2019 VW at Capistrano VW in July 2018. I chose them because I didn't get the runaround and BS that you get from other dealers. Everyone is so professional and you know that they appreciate your business. You always get excellence service and a video explaining what they have done. Not to mention the reminders of when your car service appointment is. I was in the middle of a home move and they offered me an Uber ride home and back to pick up my car. This was a time and stress saver for me! Thank you to the team at Capistrano VW. Debra Straume More

Excellent customer service Excellent customer service. Although is was surprised that tire rotation was not part of the prepaid service. The price was fair though. Would come Excellent customer service. Although is was surprised that tire rotation was not part of the prepaid service. The price was fair though. Would come back for service. More

Capo VW Took my Passat in yesterday for 50,000 Mile service. Worked w Jeff Maris in service. The best!! Efficient, reasonable and thorough. Sent me video of s Took my Passat in yesterday for 50,000 Mile service. Worked w Jeff Maris in service. The best!! Efficient, reasonable and thorough. Sent me video of service and issues they found. So easy to deal with. More

Painless. During my first 18 months of ownership, I've made three visits to Capo VW service, two of which were unscheduled due to separate problems with the rad During my first 18 months of ownership, I've made three visits to Capo VW service, two of which were unscheduled due to separate problems with the radio head unit, which was ultimately replaced under warranty - and here's the important part - I just realized that at no time did I find myself becoming impatient or irritated with the process or any of the dealership personnel. Everything always went smoothly. My car was placed on the shop schedule quickly, parts when needed were reasonably available, and completion times met or exceeded my expectations. When comparing my service experience here to what I previously endured at the hands of a local Mercedes dealership, I've died and gone to heaven. More

Valvoline damage After extensive damage to my beetle from a Valvoline service center, Brad Johnson made sure my car was taken care of in a speedy manner and helped che After extensive damage to my beetle from a Valvoline service center, Brad Johnson made sure my car was taken care of in a speedy manner and helped cheer me up after the awful service I experienced at Valvoline More

Great fast service Amazing job on the customer service fast turnaround around and positive environment. Everyone was so nice to us and. Thank you for a great job! Amazing job on the customer service fast turnaround around and positive environment. Everyone was so nice to us and. Thank you for a great job! More

We known as the family with all those VWs I have purchased four cars from Capo VW and have serviced five of them over the past 15 years. Admittedly, it took time to built up trust but now I s I have purchased four cars from Capo VW and have serviced five of them over the past 15 years. Admittedly, it took time to built up trust but now I sense they try extra hard to get the repairs covered under warranty. I feel they are trying hard to get me lowest possible invoice. Brad knows all my family by name and once even washed my car himself cause everyone had gone home. i get a free loaner every time as well (Nory is da bomb!). I would like to take a moment to recognize what a good service advise advisor looks like. More

Great car buying experience - at both Capo VW and Mazda All team members made our experience as easy and stress-free as possible. From Pat to Nick at VW who we bought the car through and even to the folks All team members made our experience as easy and stress-free as possible. From Pat to Nick at VW who we bought the car through and even to the folks at Mazda (Heather) that showed us some great options. I highly recommend this dealership - especially for those in the So County. We will definitely consider Capo VW/Mazda during our next car buying experience. More