Capistrano Volkswagen

Ive tried another OC Dealership and they dont come close to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no proble to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no problem with my numerous questions. I was able to preview the Tiguan loaner until my car was finished. Will definitely refer others! More

In for routine maintenance was notified of certain recall issues. Service department was on top of it was able to resolve the issue in one day. Also was provided a video link of what needed to be serviced o issues. Service department was on top of it was able to resolve the issue in one day. Also was provided a video link of what needed to be serviced on the vehicle which is greatly appreciate it More

Great experience with Buddy at Cap VW. We knew the car we wanted and he went above and beyond and made it happen. Happy with our Tiguan! wanted and he went above and beyond and made it happen. Happy with our Tiguan! More

The entire experience of leasing a vehicle at Capistrano VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. More

Always have had the best experience. They make buying a car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. More

Terrific level of service and excellent communication around status of work. Everyone was super friendly. Brad Johnson was fantastic and helpful in my personal drop off logistics (paid for Uber home as around status of work. Everyone was super friendly. Brad Johnson was fantastic and helpful in my personal drop off logistics (paid for Uber home as service was more extensive). More

First time buying a Volkswagen. As soon we’re walking to the dealership Edward welcomed up and was very attentive. He had great customer service. the dealership Edward welcomed up and was very attentive. He had great customer service. More

100% satisfied. Great customer service from the sales and management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. More

I always feel confident that I’ll be treated fairly when I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be char I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be charged less. Polite, respectful, top notch service describes the service advisers. Arlen and Fred are especially good. More

I just leased a VW Tiguan last weekend and am very happy that I chose the Capistrano location. The staff treated me very well, gave me a great deal, and even a laugh or 2. Well done! that I chose the Capistrano location. The staff treated me very well, gave me a great deal, and even a laugh or 2. Well done! More