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Capistrano Volkswagen

San Juan Capistrano, CA

not yet
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1,552 Reviews

32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,552 reviews

October 02, 2019

New Tiguan Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see More

by kacytlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith, McCurtis Kelley
Oct 02, 2019 -

Capistrano Volkswagen responded

Thank you for taking the time to leave a review! We're thrilled to hear that the sales department here at Capo VW has been so helpful to you over the last several years. Your kind words are much appreciated. Enjoy your new Tiguan! - Kate

October 02, 2019

100k Service Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner More

by swillorama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Mack, Brad Johnson
Oct 02, 2019 -

Capistrano Volkswagen responded

We're thrilled to hear that you had a positive experience here at Capo VW! Thank you for taking the time to review your visit to our sales department. We appreciate your business and hope to see you again for any future automotive needs! - Kate

October 02, 2019

Service Experience The entire service team was wonderful to work with when getting me car fixed. Especially Fred, who was extremely helpful. All of the work I had done More

by DUANE.TUMLINSON
Recommend Dealer
Yes
Employees Worked With
Arlen Mack, Fred Evans
Oct 02, 2019 -

Capistrano Volkswagen responded

Hi Duane, thanks for the great review, we appreciate your feedback! We're glad to hear that Fred took such good care of you during your service visit. Thank you for trusting us with the service of your vehicle and we hope to see you again at Capo VW! - Kate

October 02, 2019

Amazing Service I came in this weekend super stressed because I needed to get a new car fast. After a long day of going to dealerships and feeling overwhelmed, the VW More

by petrabeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Buddy Holguin
Oct 02, 2019 -

Capistrano Volkswagen responded

Thanks for taking the time to leave a review, your wonderful feedback and rating mean a lot to us! We're thrilled to hear that Buddy and Nick and the rest of the sales team here at Capistrano VW were able to help you out with your search for a new car. Have a great day and happy driving! - Kate

October 02, 2019

150kService I have purchased and serviced 3 vehicles at Capo VW over the last 15 years. The vehicle service is excellent and the staff is professional. More

by JWHARDIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Oct 02, 2019 -

Capistrano Volkswagen responded

Thanks for the 5-star review! It's wonderful to hear that the service and sales departments here at Capo VW have been so helpful to you over many years. Thank you for your kind words about our staff! We look forward to seeing you again. - Kate

September 26, 2019

The Perfect Beetle from the Best Sales Team The team from Capistrano Volkswagen that my fiancé and I had the pleasure of working with are all rockstars - especially Richard. His knowledge and pa More

by skim710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Richard McAllister, Buddy Holguin, Paul Clark
Sep 27, 2019 -

Capistrano Volkswagen responded

Thank you for the kind words and recommendation. Richard is one of the best! Thanks for being part of the Capo VW family!

September 24, 2019

Quality and Assurance I have brought my car at Capo VW several times already and I like how they made sure your car come out of the service perfectly done right at the firs More

by ALEJOP11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Sep 27, 2019 -

Capistrano Volkswagen responded

Thanks for using Capo VW as your service center. We truly appreciate your business. Glad scheduling was easy and Fred could keep you informed. Thanks for being part of the Capo VW family!

September 21, 2019

Fast & friendly service. Time for the 90K service and off to Capo VW to get it done. Fred is always efficient, informative and a pleasure to work with. Unfortunately, addition More

by JCWRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Evans, Nory Navarro
Sep 22, 2019 -

Capistrano Volkswagen responded

Thank you for the review! We're happy to hear Fred was able to take great care of you and listen to all of your needs. Thank you for being such a loyal customer to us all these years.

September 20, 2019

Battery Problem! My vehicle wouldn't start, so after waiting for about 10 minutes, my vehicle started, I then rushed over to the dealership, Fred immediately helped me More

by MLONG8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Sep 20, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy that Fred and our team fixed your battery in a timely fashion. Enjoy your clean car and thank you again for being a part of the Capo VW family!

September 19, 2019

Thank you Very friendly and professional service as always. Brad and the team are always on top of keeping me informed on what’s going on with my car. More

by TG32_UK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Sep 19, 2019 -

Capistrano Volkswagen responded

Thank you for your kind words, we appreciate it! We are happy to hear Brad and our team take such good care of you. Thank you for being a part of the Capo VW family!

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