Capistrano Volkswagen

Battery Replacement My service representative Brad did a very good job communicating with me and which made the experience better. I did have to call VW customer care my My service representative Brad did a very good job communicating with me and which made the experience better. I did have to call VW customer care myself to determine battery was under warranty but other than that I was satisfied. More

Honest and friendly experience! Worked with Curtis And he was upfront and honest. We came from a very bad experience at another dealer and Capo was a breath of fresh air. Didn’t feel Worked with Curtis And he was upfront and honest. We came from a very bad experience at another dealer and Capo was a breath of fresh air. Didn’t feel like we were being taken advantage of. After I purchased the car he spent time going through every detail. Would ONLY buy at Capo! and i LOVE my car! More

Arlen was awesome Arlen helped me fix something that had been broken on my jetta since 2011! Two other individuals at other dealerships had attempted to help me but wer Arlen helped me fix something that had been broken on my jetta since 2011! Two other individuals at other dealerships had attempted to help me but were not successful. Extremely happy with my experience. More

very good Always quality work, easy to get the car worked on. Very professional local dealer in San Juan . Jeff Maris is easy and honest to work with . Always quality work, easy to get the car worked on. Very professional local dealer in San Juan . Jeff Maris is easy and honest to work with . More

great service Steve Skinner great no nonsense communication, best deal offered without painful haggling, bought car and very happy. would recommend Steve and dealer Steve Skinner great no nonsense communication, best deal offered without painful haggling, bought car and very happy. would recommend Steve and dealership to friends and family More

#1 Service Center in Orange County Total Staff is wonderful to deal with. Pleasant, Professional and enjoyable to talk with. My service experience is again fast and just a wonderful exp Total Staff is wonderful to deal with. Pleasant, Professional and enjoyable to talk with. My service experience is again fast and just a wonderful experience. The service tech, Scott Churchfield, has always done an extremely great job. More

Great! Great people, service was quick and done well. The coffee was amazing and I was super happy when they washed my car which was awesome Great people, service was quick and done well. The coffee was amazing and I was super happy when they washed my car which was awesome More

Brad greeted me at my car before I could even get out😳 I am always please with exceptional service I receive at Volkswagon! The customer service is very friendly and makes you feel comfortable and trusting I am always please with exceptional service I receive at Volkswagon! The customer service is very friendly and makes you feel comfortable and trusting of the company overall. I’m always please with the quality of service and the knowledge they provide me. More

Service Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice More

20,000 Mile Service Unfortunately, my 20,000 miles service did not include everything I paid for. I have a scratched rear driver side rim and it was in the same position Unfortunately, my 20,000 miles service did not include everything I paid for. I have a scratched rear driver side rim and it was in the same position after service was completed. Capistrano VW forgot to rotate my tires. Now, I have to bring my car back and wait while they perform the service that was already supposed to be done. More