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Capistrano Volkswagen

San Juan Capistrano, CA

4.2
1,554 Reviews

32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,554 reviews

January 22, 2020

This was my first time buying a car and JJ was very helpful with all of my questions as well as the entire process! Overall I would say I had a great experience. More

by bdrez123
Recommend Dealer
Yes
Employees Worked With
JJ, Paul Clark, Steve Smith
Jan 22, 2020 -

Capistrano Volkswagen responded

Thank you so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and please let JJ know if we can be of any further assistance! We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Kate

January 22, 2020

The people at Capo VW are always pleasant and helpful! Even though problems arise, they are persistent in pleasing the customer. Three cars later, I will continue to trust the quality of service I get! St More

by S.LY
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Mike Stieber, Paul Clark
Jan 22, 2020 -

Capistrano Volkswagen responded

Hello Steve, Thank you for sharing your thoughts about your experience with our dealership. We appreciate your business! Kate

January 21, 2020

Great dealership, excellent service, quick and helpful. One thing that many dealers offer is if you buy your tires from them, the rotation of them should be complimentary. I think this would be a great com More

by TRISHHEATH777
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Jan 21, 2020 -

Capistrano Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

January 17, 2020

employees are always very courteous and helpful. I want to point out Jeff Marris has always been especially helpful because he goes out of his way to accommodate me since I am handicapped. Overall I More

by RONMCGUIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Goodman
Jan 18, 2020 -

Capistrano Volkswagen responded

Thank you, Ron, for the kind words for our service department! We look forward to sharing your compliments with them, especially Jeff. Please don't hesitate to let us know if we can be of further assistance. Kate

January 16, 2020

Great service Fred was great to work with; friendly service, quick turn around. A great experience, as always. I have always had great service when coming to Capist More

by arob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Jan 17, 2020 -

Capistrano Volkswagen responded

Thank you for the wonderful review, and for your repeat business. We're happy to hear that Fred was able to provide such great service and hope to see you again next time. Kate

January 16, 2020

Brad was extremely helpful. Called me as soon as my car was done and told me I needed new tires and an alignment. Unfortunately I could only afford the tires right now. He said no problem and got the tires More

by CCOB1124
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Jan 16, 2020 -

Capistrano Volkswagen responded

Thank you for the excellent review! It's wonderful to hear that Brad was able to get your service taken care of quickly and professionally. Thank you again for choosing Capistrano Volkswagen! Kate

January 15, 2020

Convenient and reasonably priced! I was dreading having to go to a dealership because every one I have gone to in the past has ripped me off, but I thought the prices here were incredibly fair, and the ser More

by SARABERT
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Jan 15, 2020 -

Capistrano Volkswagen responded

Thank you for the feedback! It's great to hear that Fred was able to put you at ease and get your service handled quickly and fairly. Thank you for choosing Capistrano Volkswagen and we hope to see you again. Kate

January 15, 2020

This is the best VW dealership. They are so helpful and make you feel like you are at home. I love going there and have bought and leased at least 4 cars from here. More

by LHOTCHKISS
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Richard McAllister, Fred Evans
Jan 15, 2020 -

Capistrano Volkswagen responded

Thank you for the kind words. Our goal is to make sure that everyone who visits Capistrano Volkswagen has a great experience, and we're happy to hear that the dealership feels like home. Thank you for your repeat business, and we hope to see you again soon! Kate

January 13, 2020

They were very courteous. Arlen was very knowledgeable and efficient. My car was ready in a timely manor. Great experience! I will definitely return when needed. More

by brucescotmcmeekin
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
Jan 13, 2020 -

Capistrano Volkswagen responded

Hi Bruce, We are glad to hear you had such a great experience and we will be sure to pass along your praise to the Arlen and our service team. If you ever need anything in the future, please do not hesitate to reach out. Kate

January 12, 2020

Pleasant experience Very good experience. Everyone was very friendly with no hard sell pressure. Our sales person was Buddy Holguin and he was the best! He took the time More

by D.OSBORNE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Holguin
Jan 12, 2020 -

Capistrano Volkswagen responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that Buddy and our team can assist you with! Kate

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