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Capistrano Volkswagen
San Juan Capistrano, CA
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Easy, Fast & informative Super easy, efficient and informative experience. Was in and out of there quickly! The video summary of the service was so cool! Would definitely reco Super easy, efficient and informative experience. Was in and out of there quickly! The video summary of the service was so cool! Would definitely recommend to anyone that has a VW. Great job! More
Jeff is an excellent auto specialist! The whole team is very friendly and accommodating. I have not had this experience at other VW or other make dealerships. I’m glad I am now living in South OC so it is very friendly and accommodating. I have not had this experience at other VW or other make dealerships. I’m glad I am now living in South OC so it is more convenient for appointments! More
The staff were all semi rude starting with the receptionist. Customer service here seemed kinda forced as if they had better things to do. Everything super expensive. receptionist. Customer service here seemed kinda forced as if they had better things to do. Everything super expensive. More
great service! needed to get normal oil change and was pleasantly surprised that they wash and vacuum the car as well as a free shuttle service. Very helpful and kno needed to get normal oil change and was pleasantly surprised that they wash and vacuum the car as well as a free shuttle service. Very helpful and knowledgeable staff. More
Very helpful even though it was busy the morning of my appointment. Even though I can get my oil changed many other places I will come to the VW dealership because of how kind and helpful everyone is! My appointment. Even though I can get my oil changed many other places I will come to the VW dealership because of how kind and helpful everyone is! My appointment was only to get the oil changed, but when that was done I mentioned I also need help with a Bluetooth feature of my car... and without hesitation one of the gentlemen helped me. Thank you thank you! More
Always a great experience. Whether for service or sales the staff at Capo VW go beyond the required service. Always making sure all the vehicle and personal needs are met. the staff at Capo VW go beyond the required service. Always making sure all the vehicle and personal needs are met. More
Jeff Maris was great to work with, responsive and informative. The tech sent a video of what he was looking at under the vehicle and within the engine compartment, which was a great in understanding informative. The tech sent a video of what he was looking at under the vehicle and within the engine compartment, which was a great in understanding the situation. More