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Capistrano Volkswagen

San Juan Capistrano, CA

4.2
1,554 Reviews

32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,554 reviews

February 14, 2020

Richard was fantastic to work with and went above and beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would wo More

by NKZJBROOKS
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Steve Smith
Feb 15, 2020 -

Capistrano Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car. Thank you for choosing Capistrano Volkswagen! Kate

February 10, 2020

Excellent service They provide very friendly service at Capo VW. Brad and Fred have been my service advisors for years. I highly recommend seeing them on your next VW More

by BOBBYSIMS77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Johnson, Fred Evans
Feb 10, 2020 -

Capistrano Volkswagen responded

Hi Bobby, We are very happy to hear that Fred and Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

February 07, 2020

Fred and Brad are always so awesome. Brad was able to get me in the next day for my oil change. They used Lyft to get me to my appointments while my car was being worked on. I’m always so happy when I get my More

by olivia.santoni16
Recommend Dealer
Yes
Employees Worked With
Brad Johnson, Fred Evans
Feb 08, 2020 -

Capistrano Volkswagen responded

Hi Olivia, Thank you so much for your excellent review of Capistrano Volkswagen! We are so glad that Fred and Brad had the opportunity to work with you and make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Kate

February 06, 2020

An awesome experience I had been looking for a low mileage, used Porsche Cayman for some time. A very fairly priced car with low mileage came up on Car Gurus. I had been lo More

by 987 Cayman Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Richard McAllister
Feb 06, 2020 -

Capistrano Volkswagen responded

Hello! Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. We are happy to hear that Richard and the rest of our team provided you with an exceptional experience. Congratulations on your new car! All of us at Capistrano Volkswagen are glad to have you as a customer. Kate

February 05, 2020

Top notch! This is my second Volkswagen purchase at this location because they know how to do fantastic, friendly, professional business. I will definitely be ba More

by CHRISLISALEDYARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Miles Brandon, Fred Evans, McCurtis Kelley
Feb 05, 2020 -

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! We are always happy to help and look forward to seeing you for your service appointments! Kate

February 05, 2020

Another VW from Capo This is my 4th GTI, (and our 10th VW). We have been shopping at Capo VW for over 25 years, and after numerous cars purchased (and serviced) here we al More

by JCWRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Fred Evans, Joey Robustelli, Paul Clark
Feb 05, 2020 -

Capistrano Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Capistrano Volkswagen are glad to have you as a loyal customer and we look forward to seeing you again! Kate

February 04, 2020

I had a great experience with Capo VW. I was assisted in ending my lease and started a new buy out plan. I was thrilled to have the process started and completed within the same day. Thank you More

by monica.m
Recommend Dealer
Yes
Employees Worked With
Mike Stieber, Steve Smith
Feb 04, 2020 -

Capistrano Volkswagen responded

Monica, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

February 04, 2020

Always so nice and professional. Love taking my car here. Always get great services done. Will continue to come back for any services needed on my car. More

by jsmen81
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Feb 04, 2020 -

Capistrano Volkswagen responded

Thank you for your review, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

February 04, 2020

Great as always My family has used Capo Volkswagon going on 15 years now, and we always will, GREAT SERVICE !!! Steve Skinner has always worked hard to give us the More

by Scottbawden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Steve Skinner, Brad Johnson
Feb 04, 2020 -

Capistrano Volkswagen responded

Scott, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

February 03, 2020

Great Quick service , friendly staff that got me in an out in no time flat . Would definitely recommend to anyone that has a VW . Great job! More

by christiandochoa
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Feb 03, 2020 -

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

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