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Capistrano Volkswagen

San Juan Capistrano, CA

4.2
1,554 Reviews

32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,554 reviews

February 27, 2020

The service staff is always so professional and quick to assist. I also appreciate the video from the mechanic showing you any issues that were discovered. More

by Ssz
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Feb 28, 2020 -

Capistrano Volkswagen responded

Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Capistrano Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Kate

February 25, 2020

Great experience! I had a great experience with Mike. He was direct with all the numbers and made the car buying process easy and efficient. Very happy with my time s More

by Bradg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stieber, Steve Smith
Feb 25, 2020 -

Capistrano Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

February 25, 2020

Excellent experience in every way! Richard was kind, informative, and patient as he helped us with our purchase. In addition, our young daughter was well-cared for with popcorn and hot chocolate. Thank More

by tyandkirsch
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Steve Smith
Feb 26, 2020 -

Capistrano Volkswagen responded

Thank you so much for your review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new car! Kate

February 21, 2020

Thanks to Brad Johnson in servicing Dept. He always goes above and beyond for people and me. He always takes care of me and is nice. More

by THOMP60
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Feb 21, 2020 -

Capistrano Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Brad to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate

February 21, 2020

Always a pleasurable experience with Brad and the service team! They listened to my requests, got the service completed quickly and proceed detailed updates. Thank you for taking such good care of Garçon (my More

by KEE.CLARK
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Feb 21, 2020 -

Capistrano Volkswagen responded

Thank you! We truly appreciate your review and look forward to sharing your kind words with Brad and the service team. Thank you for choosing Capistrano Volkswagen! Kate

February 18, 2020

Smileage Guaranteed works! I have purchased two autos from Capo VW and Buddy has handled both of them perfectly. I look forward to my next purchase with Capo VW and Buddy beca More

by jason.wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Holguin
Feb 18, 2020 -

Capistrano Volkswagen responded

Hi Jason, Thank you so much for your five star review! We are very happy to have provided you with such a positive experience and sincerely value your business and look forward to your next visit. Kate

February 17, 2020

Pain Free Quick and efficient. Advisor listened to my wishes, and made sure I was happy with results. I like your techs, and the fact that they drive VAG cars a More

by RGTIedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb- tech, Arlen Mack, Fred Evans
Feb 17, 2020 -

Capistrano Volkswagen responded

Thank you for your wonderful review! We are very happy to have provided you with such a positive service experience. We sincerely value your business and look forward to your next visit. Kate

February 17, 2020

Jeff was great. He communicated regularly with me. They event sent me a video of their progress and recommendations. Very impressive. The work was done quickly, AND the car was washed!!!!! More

by RAELYNNNELSON
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Feb 17, 2020 -

Capistrano Volkswagen responded

Thank you, Raelynn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

February 15, 2020

We have purchased three cars from Capo. We have been so happy. Always treated well. A great staff. So helpful and patient. Thank you Jeff! More

by bjbtmcet
Recommend Dealer
Yes
Employees Worked With
Jeff was very patient and kind. Thank you
Feb 15, 2020 -

Capistrano Volkswagen responded

Hi Jeff, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate

February 15, 2020

Great service! Prompt, courteous and well done!! Jeff Maris was extremely kind and helpful. 5 Stars for all. I have always appreciated the attention and great work done at Capo VW. More

by PKKING
Recommend Dealer
Yes
Employees Worked With
Jeff Maris
Feb 15, 2020 -

Capistrano Volkswagen responded

Thank you, it's wonderful to hear that Jeff has been so helpful to you! We appreciate your business and look forward to assisting you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

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