Capistrano Volkswagen

Service The team is always very professional and helpful. They do a great job and are efficient. Even during this difficult time with COVID 19 they are doing The team is always very professional and helpful. They do a great job and are efficient. Even during this difficult time with COVID 19 they are doing a great job with keeping the areas clean.Thank you. More

I had a good visit...but disappointed that I had to come back two days later because my tire light came on again...anyway..it was fixed. back two days later because my tire light came on again...anyway..it was fixed. More

Five Star treatment I had an excellent experience with my 40,000 mile check-up. The gentleman who greeting me as I drove in gave me a very warm welcome. My service adviso I had an excellent experience with my 40,000 mile check-up. The gentleman who greeting me as I drove in gave me a very warm welcome. My service advisor, Arlen, was professional, friendly and went out of his way to make sure I was properly informed and very well taken care of. The video inspection by Ron was super informative and a very cool idea. Best experience I have had!! Thank you all so much!! More

The service advisor, Brad Johnson, was extremely professional and helpful He thoroughly explained everything and kept us up to date with the progress of the work during the day. He also personal professional and helpful He thoroughly explained everything and kept us up to date with the progress of the work during the day. He also personally took us out to the vehicle when we picked it up and further explained a few things. Great job! More

Always a fair and very friendly environment. Service team is top notch and would highly recommend to any one looking to have their Volkswagen serviced. is top notch and would highly recommend to any one looking to have their Volkswagen serviced. More

Dealer Service department _A+++ Brad Johnson is my service advisor and the team is very accommodating and professional. I also bought the Jetta here as wel Service department _A+++ Brad Johnson is my service advisor and the team is very accommodating and professional. I also bought the Jetta here as well from Buddy. Very nice dealership & super friendly More

Buddy is the best! Made car purchase very easy given social distancing and The transaction was easy to complete. Would recommend Buddy to other car buyers. social distancing and The transaction was easy to complete. Would recommend Buddy to other car buyers. More

Buddy is such a pleasure to be around let alone do business with. He never pressured me into anything and made the process very easy. His enthusiasm and passion for what he does really shows. He is th business with. He never pressured me into anything and made the process very easy. His enthusiasm and passion for what he does really shows. He is the perfect salesman and the type of employee that every business wants. More

Staff was exceptional, car was ready at the stated time and the safety of the check out process was thoughtful of our health. Thank you all. Especially FRED in service and the safety of the check out process was thoughtful of our health. Thank you all. Especially FRED in service More

Hello, I am a repeat customer of Capistrano Volkswagen. I have been bringing my car there since 2016 and I have been working with Fred the service manager. He is extremely professional and an asset to the I have been bringing my car there since 2016 and I have been working with Fred the service manager. He is extremely professional and an asset to the dealership. He is super friendly and helpful! I'll be continuing to bring my car in to him and thank you all very much! More