Capistrano Volkswagen

Arlan and Brad are the best service representatives in the industry- always polite, professional, and thorough whenever I service my VW cc! I always feel they have my best interests in mind and not tryin the industry- always polite, professional, and thorough whenever I service my VW cc! I always feel they have my best interests in mind and not trying to up sell services I don’t need. Thx - Brian J. More

Capistrano Volkswagen never disappoints. Excellent from sales to service. Car was in for 20 miles service and all was done perfectly. Convenient evening drop off and car was done and cleaned early the ne sales to service. Car was in for 20 miles service and all was done perfectly. Convenient evening drop off and car was done and cleaned early the next day. Nice to have a clean car again during the pandemic! More

Satisfied The only thing missing was a video of the service. Apparently something went wrong and only the introduction was transmitted so no record of the serv The only thing missing was a video of the service. Apparently something went wrong and only the introduction was transmitted so no record of the service. More

sevice Best dealership we have ever worked with! Clean, courteous, always straight-forward and willing to go the extra mile. We have purchased 4 cars and wil Best dealership we have ever worked with! Clean, courteous, always straight-forward and willing to go the extra mile. We have purchased 4 cars and will be buying our next car from them in a few years. More

Everyone at Capistrano VW truly made me feel so confident in buying my car from them. Buddy Holguin sold a car to my boyfriend back in September 2019 so we had to come back to him when I wanted to buy a new in buying my car from them. Buddy Holguin sold a car to my boyfriend back in September 2019 so we had to come back to him when I wanted to buy a new car. Let me put it this way, I left the Toyota dealership to come straight to VW to buy my first VW car. My family has always bought Toyota’s, but I’ve converted! I’m never going to any other dealership. Thank you so much for making me feel confident and excited about my new 2020 Tiguan purchase! I will continue to refer anyone I know to go to Capo VW for their next new car :) More

I had a fantastic experience! I had a great experience! I was well taken care of and I love my car! Capistrano VW made it easy and convenient for me to purchase a brand new car. I had a great experience! I was well taken care of and I love my car! Capistrano VW made it easy and convenient for me to purchase a brand new car. More

Always great and honest service , car serviced on time, pick up and drop off Uber lift service , clean car at the end of the repair Thank you Capistrano team pick up and drop off Uber lift service , clean car at the end of the repair Thank you Capistrano team More

Really enjoyed my experience with the dealership. Especially found Steve Skinner to be both helpful and easy to work with. 5 stars for for overall experience for sure. Especially found Steve Skinner to be both helpful and easy to work with. 5 stars for for overall experience for sure. More

Amazing service department As always superior customer service, I have been leasing from VW capo for years now never disappointed with the exceptional care and friendly customer As always superior customer service, I have been leasing from VW capo for years now never disappointed with the exceptional care and friendly customer service More

The best car buying experience I've ever had. A big thank you to Nick and everyone at Capistrano Volkswagen: I inquired online about a late model Tiguan, and within an hour, I had a welcome email A big thank you to Nick and everyone at Capistrano Volkswagen: I inquired online about a late model Tiguan, and within an hour, I had a welcome email from your sales manager, Nick Colucci. Five minutes after that, I called him. Nick was open, welcoming, and more importantly, honest from the start. I can't say enough about how awesome Nick is toward his customers. Best of all, he never pressured me in any way. He did get me 0% financing, and a beautiful new Tiguan. The price Capo VW offered was more than fair, in fact, it was better than any I'd found. This is having done my research online, and even visited competitors, prior to finding Capo VW. Unlike some people, I love to negotiate. Nick and his team gave me no reason to have to negotiate. Nick Colucci and Steve Skinner not only made me feel welcome, I find it rare to be treated as a friend rather than a customer at a car dealership. All this, at a difficult time while we all deal with COVID 19. They were all so health conscious. Nick helped with all the paperwork, so it was done before I got there. Nick had my new Tiguan waiting in front of the dealership for me, as I drove 45 minutes to get to their dealership. Steve went out of his way to show me the features of my new Tiguan, with no sales pressure whatsoever. Nick and Steve dispelled all my previous negative impressions of car salesmen at dealerships. So too was my experience in Capo VW's finance department. The finance department is typically another hassle at car dealerships in dealing with more sales pitches. Paul Clark made it simple and hassle free, thank you Paul. The owner Miles Brandon seems like a great guy to work for. He treats his associates like family and it shows. Honesty goes a long way in my book. I certainly know where to go when it's time for a new VW. I now know the meaning of smileage. Thank you - George Pens More