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Capistrano Volkswagen
San Juan Capistrano, CA
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Perfect experience great sale support. Steeve was great in the advice and support. I recommend to go there if you want a buy a car in the advice and support. I recommend to go there if you want a buy a car More
Buddy recently helped me get into a new 2019 Golf Alltrack and I am wondering why I didn't do this sooner! He has helped my family purchase multiple cars at Capo VW and he is the guy we recommend to Alltrack and I am wondering why I didn't do this sooner! He has helped my family purchase multiple cars at Capo VW and he is the guy we recommend to everyone in search of a new car. Go here, ask for Buddy, leave in a few hours with a brand new ride. More
no comment I have a problem with window on the passenger side not working after you guys fixed it only work with main panel switch but not working from the passe I have a problem with window on the passenger side not working after you guys fixed it only work with main panel switch but not working from the passenger switch and I had to wait for four days but the result still not work proper way . I have bought the extra warranty with the vehicle I was asking Fred he said that I have to put deposit for repair not free he should not talk to customer that way that's a reason why I don't want to come back to Capistrano VW I always bring my car to your dealer for service since I had that kind of treatment it really disappointed me that was very rude answer to customer. More
Fixed the backseat fold forward mechanism Always fast, easy and professional. Jeff Maris is the man! They ordered the part, it was there in 2 days, fixed it right away. Thank you Always fast, easy and professional. Jeff Maris is the man! They ordered the part, it was there in 2 days, fixed it right away. Thank you More
The service department has nice friendly staff who always do their best to be helpful. I trust that my car is in good hands and I am always satisfied with the service. do their best to be helpful. I trust that my car is in good hands and I am always satisfied with the service. More
Online service request I went on line and filled out a service request to have and oil change for my vehicle. When I arrived at the dealer they said they had no record o I went on line and filled out a service request to have and oil change for my vehicle. When I arrived at the dealer they said they had no record of the request. They did the service as I wanted and waited for the request.to be completed. More
Capistrano VW & Mike for the win My wife and I were looking for a Volkswagen and I wish we would have called/emailed Mike Stieber sooner! Mike sent us a video of the cars we were con My wife and I were looking for a Volkswagen and I wish we would have called/emailed Mike Stieber sooner! Mike sent us a video of the cars we were considering, was great at following up, and made the process very smooth from start to finish. On top of that, he's just a really nice guy. More
I had a really great experience here! Nick was extremely helpful with my lease buy out and made the process extremely quick and easy. He kept in touch with me through out the whole process to make sure I kn helpful with my lease buy out and made the process extremely quick and easy. He kept in touch with me through out the whole process to make sure I knew everything up front which I really appreciated. He gave me all of my options and wasn’t aggressive or pushy at any point in the process! More
Two years ago, I was in Huntington Beach at my mom’s house and decided to get an oil change at the nearby VW dealership. The experience was awful. The service was not professional like at Capistrano V house and decided to get an oil change at the nearby VW dealership. The experience was awful. The service was not professional like at Capistrano VW. I will only go to CAPO VW from now on. Thank you, Capo VW, for your excellence in customer service. More