Capistrano Volkswagen

Great overall experience. The only issue was that they did not have car ready on pre-planned pick up date. Eric was great, and management was so friendly. did not have car ready on pre-planned pick up date. Eric was great, and management was so friendly. More

We dad a very good experience when buying our new 2011 VW Jetta SportWagon TDI at Capistrano Volkswagon. We met The General Manager Gary Willenborg at a Car Show last weekend in San Clemente Ca., they were Jetta SportWagon TDI at Capistrano Volkswagon. We met The General Manager Gary Willenborg at a Car Show last weekend in San Clemente Ca., they were the sponsor of the event. Were were so impressed with the way Gary presented the VW and particlarly the TDI Jetta Sportwagon. My huband and I went in the dealorship the next day and ordered our own TDI Wagon. Gary introduced us to Buddy one of his top salesman and the deals was done in a very short time. Buddy had to find the exact car with all of the bells and whistles that we wanted and that just took a few days. Just a week after meeting our new best friend Gary Willenborg at the Car Show, we are driving a great TDI Wagon of our own. O ya, we checked around at the prices at other VW dealers and we saved a gread deal of $$$$$. More

at first I check on the website and I saw the car what I'm looking for with a good price and my hunsban and I drove all the way from fullerton to the dealer. But it worse it! the service from Peter is ver I'm looking for with a good price and my hunsban and I drove all the way from fullerton to the dealer. But it worse it! the service from Peter is very nice and the price is great. We purchased the car after the test drive right away! I will recommon my friend and family to go to the place in th future! More

Came down from central california (Fresno) to Capo VW because of specific car at they had for CPO sales, and price it was offered. Took six hour train ride (we were optimistic) and Eric and Kevin (fina because of specific car at they had for CPO sales, and price it was offered. Took six hour train ride (we were optimistic) and Eric and Kevin (finance) were fantastic! Eric even picked us up at the train depot. Not sure if/when my next auto purchase will occur, but i just might be taking the train back down to Capo VW. If I lived in OC it would be a no-brained! I suggest they institute a "take the train" package! JK - Fresno, CA More

From the initial phone call to establish the appointment, until the sale was complete and I drove off the lot in my New Jetta TDI- the experience was awesome. Every member of the staff from the salesman to until the sale was complete and I drove off the lot in my New Jetta TDI- the experience was awesome. Every member of the staff from the salesman to the finance guy was professional and not pushy. Awesome buying experience- actually took my Mother in law in the next day to buy her car as well. More

Was such and easy experience! Was looking for a used Beetle found one online and Moe was great emailing me back and letting me know the car was still available. When we were finally able to go check out Beetle found one online and Moe was great emailing me back and letting me know the car was still available. When we were finally able to go check out the car, Moe was excellent and vey professional. We came back the next day to buy the car and Ryan helped us with that. He was also excellent and very professional. Ryan made the process easy and the process was so quick. Kevin in fianance was great too. I would definitely recommend Capistrano VW to all my family and friends! Thank you for such a great buying experience! More

My salesman was named Buddy, he met all of my needs and had an answer for every question i could think of and more. With a great personality and a genuine interest with my needs i left completely satisfied had an answer for every question i could think of and more. With a great personality and a genuine interest with my needs i left completely satisfied. i felt like i was buying something as opposed to being sold something. More

The knowledge that Eric Menzies relaid to us about the Routan vehicles made our decision to purchase the SEL car as easy can be. Eric also took extra time to explain all of the features and operation of Routan vehicles made our decision to purchase the SEL car as easy can be. Eric also took extra time to explain all of the features and operation of the vehicle. Kevin in finance made the signing of all the documents in an orderly fashion that took the process only minutes to complete. Everyone that we were in contact with was so courteous and friendly. More

Buddy is a pleasure to work with and absolutely no pressure. We spent hours with him over the course of a year and he never asked us to buy. After looking at new and used Hyundai, Ford, Kia, Mazda, Ni pressure. We spent hours with him over the course of a year and he never asked us to buy. After looking at new and used Hyundai, Ford, Kia, Mazda, Nissan, etc, we realized you get more car, more safety with a VW and you will not find a better price anywhere! The price on the window sticker is already lower than what you think you negotiated somewhere else. Buddy knows every little detail about the car and you will be amazed at what VW's have to offer. Any parent buying their kid a car would be best advised to buy VW. We bought our son a Jetta GLI (first car). I did my research and I'm extremely happy about our decision. Another thing about used cars: They will not let you leave unless you're happy. Buddy detailed our son's car and had it waiting in the showroom for pick up! Amazing experience. Great % rates, great inventory options. Go talk to Buddy and you'll see what a no pressure, pleasant experience can be for a new or used car. We'll be back again for sure. More

I bought my 2008 passat from capistrano VW last week. I had one of the most amazing experiance in car industry. With their "priced right", you don't have to worry about the price you are paying, they have had one of the most amazing experiance in car industry. With their "priced right", you don't have to worry about the price you are paying, they have done all the homework for you. I found out that they had the lowest price in 150 mile radious. The salesman David and Buddy were fantastic, very patient and friendly. Took time to explain every little detail about car, about safety and any many other questions I was throwing at them. I felt no sales pressure and would highly recommend this place to anyone looking for a great service and best price for VW. Prashant (Sean) More