Capistrano Volkswagen

David and Capo VW were excellent. This is the first vehicle we have leased and they were very helpful in answering all of our questions. We have two small children and the staff went our of their way vehicle we have leased and they were very helpful in answering all of our questions. We have two small children and the staff went our of their way to make sure the kids were having fun (ask to see Jetta, the cat). The process was very quick (2 hours) too!! You would be crazy not to stop by and see these guys if you are buying/leasing a vehicle. More

Arpil went above and beyond, even calling me on her times off to follow through on questions I had. The reset of the team was friendly and i was surprised at how well everyone worked together. We would lik off to follow through on questions I had. The reset of the team was friendly and i was surprised at how well everyone worked together. We would like to buy all of our cars here! More

had awkward experiences at a few previously visited dealerships. i felt like the salesmen thought what i wanted to spend on particular vehicles a joke. i felt they talked down to me and didn't even car dealerships. i felt like the salesmen thought what i wanted to spend on particular vehicles a joke. i felt they talked down to me and didn't even care about helping me find a car. david on the other hand was very personable. so easy to talk to it's almost as if he was a peer or friend & not a salesman. great atmosphere in the dealership. every employee there goes above & beyond to make the experience a good one even if you aren't directly dealing with them. i am glad i did not get bullied into taking the offers at the other dealerships. not only did i spend the exact amount i set out to spend, i got a much better car then any i had previously looked at all thanks to david! More

overall customer service was excellent. employees were very friendly and had a genuine interest in helping me get the best deal, vehicle and experience possible. very friendly and had a genuine interest in helping me get the best deal, vehicle and experience possible. More

Excellent experience. I came in to look at my options to trade in my vehicle and got a great deal. Don and the rest of the staff was great during the process. Best part was they set-up bluetooth and radio s trade in my vehicle and got a great deal. Don and the rest of the staff was great during the process. Best part was they set-up bluetooth and radio stations before you drove away. More

everything was great and everyone was very nice and I didn't feel pressured. they have a very nice coffee machine, and a good selection of cars didn't feel pressured. they have a very nice coffee machine, and a good selection of cars More

I can not say enough great things about our experience at Capo VW, from the moment we walked onto the lot, James Hedland introduced himself, was very professional,helpful, not pushy,(which we hate and would Capo VW, from the moment we walked onto the lot, James Hedland introduced himself, was very professional,helpful, not pushy,(which we hate and would have walked out!) I felt comfortable asking questions,he understood my questions and explained until I "got it". My husband was also very pleased. Thanks so much, I would certainly recommend your dealership to anyone. Elsa Valdez-Hampton More

It was a very pleasurable experience leasing a car from James. He was professional, easy to talk with, knowledgeable and he listens. I enjoyed doing business with him and the others in the dealership and w James. He was professional, easy to talk with, knowledgeable and he listens. I enjoyed doing business with him and the others in the dealership and will definitely send referrals if I know anyone looking for a vehicle. Keep up the good work! I love my new 2012 VW cc! Happy summer, Terri Gibbs More

From the minute I walked into the dealership, I had an amazing experience. James was very friendly, very helpful and knowledgeable about all of the cars, and most importantly, he was not pushy. We all h amazing experience. James was very friendly, very helpful and knowledgeable about all of the cars, and most importantly, he was not pushy. We all hate when we go to a dealer and they try to push us into spending more money than we can afford. He never did that. I feel like I got a good deal on my new CC, and their financing is awesome. I am more than happy with my experience at Capistrano Volkswagon. Not only would I recommend Capistrano VW to my friends, I would specifically tell them to call James. He was great! More

I have had transactions with this dealership on two other occasions and over the past 20 years and it has always been a satisfying experience. This time it was exceptional. I chose only this dealership becau occasions and over the past 20 years and it has always been a satisfying experience. This time it was exceptional. I chose only this dealership because I have always been treated with respect and fairness each time I have purchased from them. Their service department as well as their sales and finance departments all reflect a consistent, service-oriented environment with a strong intent to take good care of their customers. I did research on-line and was contacted the next day by Ryan. He was friendly and knowledgable so I made an appointment to come in the next day. He was such a good listener that he identified my preferences and showed me what he thought would meet my specific needs. We identified a car, test drove it, and made a fair deal without a glitch. I am exceptionally happy with the car and the way in which I was educated and treated by both Ryan and then Brian. I have no regrets and no complaints ~ only high praise for the opportunity to get a great car and to have a great experience doing it! Thanks to the employees at Capistrano Volkswagen and partularly to Ryan ~ I was fortunate to be taken care of by you. Thank you. More