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Capistrano Volkswagen

San Juan Capistrano, CA

not yet
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1,552 Reviews

32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,553 reviews

January 29, 2021

I was very impressed with every aspect of this dealerships professionalism. We purchased this car for our daughter and everyone took such good care of her. We will definitely be telling all of o More

by JC18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Goodman, Mike Stieber, Steve Smith
Jan 30, 2021 -

Capistrano Volkswagen responded

Wow! Thank you so much for this great five-star review. We thank you for choosing Capistrano Volkswagen and helping to share the word about us. We hope your daughter enjoys her new car. Please let us know if we can be of further assistance. Kate

January 29, 2021

Reliable, clean, efficient, friendly, knowledgeable. Helpful and they were honest and quick in estimates and completion of the work. I have been going to Capo VW for years and years to come. More

by KIRLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
Jan 30, 2021 -

Capistrano Volkswagen responded

We appreciate you taking the time to write this fabulous, five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. We thank you for your business. Kate

January 29, 2021

I made my appointment. I got in and got out with the recommended service and it was simple and no hassle. I will continue to have my vehicle serviced at Capistrano Volkswagon. More

by 5SANDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
Jan 30, 2021 -

Capistrano Volkswagen responded

Thank you for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate this great review, and your business! We hope to see you again soon! Kate

January 26, 2021

Again great service from the guys at Capistrano. I really like the video that they send with the status of my car. I also appreciate that they offer a ride back to my job or home. More

by DITTERFLORES68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thanks to Jeff as well, Fred Evans
Jan 26, 2021 -

Capistrano Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 25, 2021

Always a great experience. Jeff was spot on and friendly. Car was done within promised time. I was notified when available. Service performed was great More

by holtzmurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Maris
Jan 25, 2021 -

Capistrano Volkswagen responded

Thank you for the kind words for our Jeff and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

January 22, 2021

I had an issue with a recirc door motor failure and brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that conside More

by Hughgnecco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Mack, Brad Johnson, Fred Evans
Jan 22, 2021 -

Capistrano Volkswagen responded

Thank you so much for your excellent review! We are glad that Fred and the team took such good care of you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate

January 19, 2021

Excellent service thank you Nick & Niles for the service you provided us my wife loves her new Jetta highly recommend if your looking for a new vehicle More

by torresulises831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Paul Clark
Jan 19, 2021 -

Capistrano Volkswagen responded

Thank you so much for your excellent review! We are so glad that Nick and Niles had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you and your wife enjoy your new Jetta, and don't hesitate to reach out if you need anything else. Kate

January 16, 2021

Great costumer service, quick responses to my questions and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time. More

by IXTACUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Jan 17, 2021 -

Capistrano Volkswagen responded

Thank you! We appreciate your business and Fred and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

January 14, 2021

Joey was great to work with. he was polite, knowledgeable and worked with my schedule to make the second purchase in 2 days work. Thank you.... More

by WAYNESHELLER
Recommend Dealer
Yes
Employees Worked With
Joey Robustelli, Paul Clark, Steve Smith
Jan 14, 2021 -

Capistrano Volkswagen responded

Congratulations on your new vehicle! We are so glad that Joey had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future. Thank you for choosing Capistrano Volkswagen! Kate

January 14, 2021

Everyone was kind, patient and accommodating! Nick, the general manager was fantastic and introduced us to Steven who was equally amazing and extremely helpful!! Thank you!! More

by ashleysabahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Steve Skinner, Paul Clark
Jan 14, 2021 -

Capistrano Volkswagen responded

Thank you so much for your wonderful review, Ashley! We are thrilled that Steven and Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate

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