Capistrano Volkswagen

A great service experience very professional service department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended More

For years our family has and will continue to purchase and service our VW cars at Capistrano Volkswagon. We do this because our family trusts them to continuously provide professional, friendly, efficient and service our VW cars at Capistrano Volkswagon. We do this because our family trusts them to continuously provide professional, friendly, efficient, honest and timely service. Thank you Capistrano VW...we have one less thing to worry about in our lives because of you consistent excellence! More

Oil change was too expensive compared to other VW dealers. Representative that helped me didn’t explain service provided or work performed. No sense of customer service or willing to help. I felt lik dealers. Representative that helped me didn’t explain service provided or work performed. No sense of customer service or willing to help. I felt like I was an inconvenience and taken advantage of with how expensive the oil change was. More

Excellent fast service! Car looks great. I was in and out in a short time and the service advisor was very knowledgeable and kind. I will come again! in a short time and the service advisor was very knowledgeable and kind. I will come again! More

There were so many things wrong with my experience at Capo both times I have taken my car there, I was trying to put it into words that can fit into this box, but there were so many issues; from rude ser Capo both times I have taken my car there, I was trying to put it into words that can fit into this box, but there were so many issues; from rude service advisers to lack of communication to finding leftover screws in the cell phone charging area, that if management would like to know more about my experience, please feel free to reach out. More

They fixed all issues with my car. I was able to have a loaner so I was able to continue working without having to stress out. It was a wonderful experience loaner so I was able to continue working without having to stress out. It was a wonderful experience More

Arlen provided excellent customer service. I like the video they provide of the service performed on my car and they make recommendations. Thank you Capo VW for the professional service! video they provide of the service performed on my car and they make recommendations. Thank you Capo VW for the professional service! More

Arlen always helps me make the correct service decisions with my 2017 VW GTi. I’m currently not working & need to still keep the VDub riding smoothly & He helped me make some crucial decisions with service with my 2017 VW GTi. I’m currently not working & need to still keep the VDub riding smoothly & He helped me make some crucial decisions with service that needs to be done now & service that can be done in the near future when I’m in a better posts financially. I really appreciated the honest service advice. My wife takes her Jetta to a competitor but I always take my VW to Arlen & Capo VW because of the honestly & great service department. I drive a little further just for the Honesty & Professionalism that I believe in @ Capo VW & Arlen in the service department. Also the Girls that help make the appointment are always pleasant & courteous in helping me make the appointment as well. Great Group of people down @ Capo VW More

Capistrano Volkswagen is a great place to buy your car or get your car serviced. Everybody is kind and professional. I bought all my cars there and I will always return. I bought out my leased car and had it get your car serviced. Everybody is kind and professional. I bought all my cars there and I will always return. I bought out my leased car and had it VW certified. Everybody involved was outstanding. More

I was very impressed with every aspect of this dealerships professionalism. We purchased this car for our daughter and everyone took such good care of her. We will definitely be telling all of o dealerships professionalism. We purchased this car for our daughter and everyone took such good care of her. We will definitely be telling all of our friends and family as well as our daughters friends.. More