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Capistrano Toyota - Service Center

San Juan Capistrano, CA

4.8
299 Reviews
Call Service Center (949) 276-6886

299 Reviews of Capistrano Toyota - Service Center

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December 09, 2024

Professional and courteous with excellent service. Toyota is a great brand and the dealership is living up to the brand values More

by Balaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Capistrano Valley Toyota responded

Balaji, thank you for the fantastic review! We're thrilled to hear that you enjoyed our professional service and that we’re embodying the values of the Toyota brand. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 08, 2024

August was professional/courteous and the ease of drop off and pick up was excellent. More

by Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Capistrano Valley Toyota responded

Thanks for the wonderful feedback, Moore! We're thrilled to hear that August provided you with a professional and courteous experience. We strive to make drop-off and pick-up as seamless as possible. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 07, 2024

Richard Gowdy is a professional and reliable Service Consultant. I keep bringing my vehicles back to this dealership for service because of him. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Capistrano Valley Toyota responded

Thank you, Rachel! We're thrilled to hear that Richard has consistently provided you with reliable service. Your loyalty means a lot to us, and we’re glad to have you as part of our dealership family! Looking forward to seeing you again for your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 05, 2024

Greatest place in the world. Rich is great. I love capo valley Toyota very much More

by Fredsveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Sveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Capistrano Valley Toyota responded

Thanks for the amazing feedback! We're thrilled to hear you love Capistrano Valley Toyota and had a great experience with Rich. We appreciate your support and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 02, 2024

Paul was such a help. Thanks Paul. The whole place was. Thanks Capistrano Valley Toyota!!! More

by joelshrum2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Capistrano Valley Toyota responded

Thanks for the awesome feedback, Joel! We're thrilled to hear Paul and the team made your experience great. Your support means a lot to us at Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 01, 2024

Prompt, friendly and professional. I wish they had cleaned my windshield, but otherwise the treated me well. More

by Ktreadway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Capistrano Valley Toyota responded

We're happy to see you received both prompt and quality service and we'll make sure your windshield is cleaned after your next service. See you then. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 30, 2024

August was again. ..awesome! Love the courtesy shuttle- thank you. been bringing my 2005 Matrix here for over the past 10 years. request: 1) offer a courtesy car rin More

by retirednjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Capistrano Valley Toyota responded

Thanks for your fantastic review! We're thrilled to hear you had another awesome experience. Your suggestions for a courtesy car rinse and radio station reset are great ideas, and we’ll definitely pass them along. We appreciate your loyalty to Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 27, 2024

My advisor Gus was friendly & kept me informed regarding what to expect & what my vehicle needed and didn’t need. More

by Michelle B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Capistrano Valley Toyota responded

Michelle, thank you for your fantastic review! We’re thrilled to hear that Gus provided you with friendly service and clear communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 26, 2024

Paul was very helpful, and he answered all my questions about cost and future services. More

by SrCalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Capistrano Valley Toyota responded

Thanks for your feedback! We're glad to hear Paul provided the assistance you needed. If you have any more questions or need further help, feel free to reach out. We appreciate your support and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 26, 2024

Making the appointment was straightforward. The drop-off with Jackie went smoothly and she notified us of work completion as expected. Very well done. More

by lawrence.a.wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Capistrano Valley Toyota responded

Lawrence, thanks for the fantastic feedback! We're thrilled to hear that your appointment process and drop-off with Jackie went seamlessly. We appreciate your support and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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