Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
877 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

Directions

By Type

Showing 877 reviews

December 28, 2023

Salesman was very helpful and never felt pressured to buy. Dealership appears to have changed owners. More

by Dusty Ballz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Le
Print
Dec 29, 2023 -

Capistrano Valley Toyota responded

Thank you so much for your kind words and positive feedback. We're glad to hear that our salesman was helpful and that you didn't feel pressured. We appreciate your support and hope to continue serving you in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 24, 2023

No pressure tactics--smooth experience. Scheduling, drop off and pickup flawless. Thank you and happy holidays More

by jimmerchelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Jimmerchelle, thank you so much for your kind words and 5-star rating! We're glad to hear that you had a smooth experience with us, from scheduling to drop off and pickup. We appreciate your support and wish you a happy holiday season! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 22, 2023

Always great service! ! Car has over 215,000 miles on it, and it still runs perfectly!! More

by Dennis Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Dennis! Thank you so much for your kind words and positive review! We're thrilled to hear that you're satisfied with our service and that your car is still running smoothly. We appreciate your loyalty and look forward to serving you in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 22, 2023

Very helpful and very efficient. We had to be towed in and he was on the spot from beginning to end. More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Clark! Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to assist you promptly and efficiently. If you need any assistance in the future, please don't hesitate to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 21, 2023

Had the best experience at Toyota thanks to Walmer for the attention to detail on what I was looking for in a car. More

by Arturo Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walmer Landaverde
Print
Dec 21, 2023 -

Capistrano Valley Toyota responded

Arturo, Congrats on your new Toyota and welcome to the family. It's a pleasure to see Walmer did a great job getting you into the vehicle you deserved and you drove home satisfied. We hope you're enjoying your new vehicle thus far and we look forward to seeing you here at your first service visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 20, 2023

Only a short wait for a regular service. Great communication and good work. Thank you! More

by SANCHP79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Print
Dec 21, 2023 -

Capistrano Valley Toyota responded

It's our pleasure! We're glad your experience was a prompt and quality one and we look forward to taking care of you and your Toyota again in the future. Hope you have a Happy Holidays. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 17, 2023

Services depart very good at explaining and working efficiently to return car promptly- consistently good service More

by lc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Print
Dec 18, 2023 -

Capistrano Valley Toyota responded

Hi LC, thank you for taking the time to leave such a positive review! We're thrilled to hear that our team has consistently provided you with excellent service, explaining everything thoroughly and returning your car promptly. We appreciate your support and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 16, 2023

CV Toyota was fast and professional. Service rep clarified required standard maintenance tasks. I was in and out in less than and hour. More

by ejpisa
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Print
Dec 18, 2023 -

Capistrano Valley Toyota responded

Thank you for your kind words and positive feedback! We're thrilled to hear that you had a fast and professional experience at CV Toyota. Our team always strives to provide excellent service and make sure all your maintenance tasks are clarified. We appreciate your business and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 12, 2023

My 2017 Prius was making a strange noise - Daniel listened carefully to my description of the problem, took notes and then touched base with us about the cause and our options for repair. Thanks for More

by lesliem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
Print
Dec 13, 2023 -

Capistrano Valley Toyota responded

Hi Leslie, thank you for taking the time to share your positive experience with us! We're glad that Daniel provided attentive service and promptly addressed your concerns. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 11, 2023

The time for the service was less than the time I was quoted which I appreciated. More

by CE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Print
Dec 12, 2023 -

Capistrano Valley Toyota responded

Hi CE, thank you for your kind feedback! We strive to provide efficient and timely service to our clients. We're glad we were able to exceed your expectations and deliver our services in a shorter time frame. We look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

1
...
66
67
68
...
88