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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
833 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 833 reviews

March 03, 2026

Service writer was excellent and the service prompt. I was in for a recall fix and the car was delivered as promised. I would have given a five star review but my car seat and mirrors were adjusted diff More

by Tom Pezman
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
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Mar 03, 2026 -

Capistrano Valley Toyota responded

Hi Tom, We're happy to see that overall, you were satisfied with the level of service that you received. We appreciate your feedback regarding how your vehicle was returned to you. We will be addressing this with our team and making sure that after your next visit, everything is returned to its normal settings and your windows are closed. Thank you for choosing us here for your vehicle needs and thank you for your feedback. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 27, 2026

The staff is very friendly. The work is done timely and priced fairly. The newly remodeled waiting area is great. My service advisor, Jesse, had been great to work with. More

by herzogfamily
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
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Mar 02, 2026 -

Capistrano Valley Toyota responded

It's wonderful to hear that you had a positive experience! Our team strives to provide friendly service and timely work, and it's great to know you enjoyed our remodeled waiting area. Jesse will be pleased to hear your kind words. We look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 19, 2026

Easy to schedule service, informative and prompt. Zander engaged easily in conversation and explained the services that would be performed on my car along with some recommendations for the future. More

by SANCHP79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Esterley
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Feb 20, 2026 -

Capistrano Valley Toyota responded

We’re glad to hear you had a smooth service experience! It's great that Zander provided clear explanations and recommendations. Your satisfaction is important to us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 12, 2026

i exclusively go to this dealership because of one exceptional employee… Gustavo Rich i will only deal with him and no one else More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
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Feb 13, 2026 -

Capistrano Valley Toyota responded

It’s wonderful to hear that Gustavo made such a positive impact on your experience! We’re proud to have dedicated team members who prioritize our customers. Your loyalty means a lot to us, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 11, 2026

Very helpful in finding issues with my vehicle that can cause trouble down the road More

by suttonr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar, Richard Gowdy
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Feb 12, 2026 -

Capistrano Valley Toyota responded

We’re glad to hear that our team was able to assist you in identifying potential issues with your vehicle. Your proactive approach to maintenance can make all the difference. If you need any further assistance, feel free to reach out! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 09, 2026

Friendly and courteous staff. Not pushy. Best experience with a car dealer in 40 years. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Bryan Castares, Austin Luciano
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Feb 10, 2026 -

Capistrano Valley Toyota responded

We’re so glad to hear you had a fantastic experience with our team, Steve! Providing a friendly and pressure-free environment is our goal, and it’s wonderful to know we hit the mark. Thank you for sharing your thoughts with us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 07, 2026

Both, Bob in Sales and Paul in Service, go above and beyond to take care of my vehicle needs. They are a huge credit to your team at Capo Valley Toyota and a big reason I keep coming back. More

by w.redburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Paul Bojescu
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Feb 09, 2026 -

Capistrano Valley Toyota responded

It's wonderful to hear that Bob and Paul made such a positive impact on your experience! Their dedication truly reflects our team's commitment to excellent service. We're glad to have you as a returning customer and look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 04, 2026

Simple and easy, very friendly all the way around. quick service and friendly staff made it pleasant More

by andrewryanmiddleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deneen
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Feb 05, 2026 -

Capistrano Valley Toyota responded

We’re glad to hear you had such a positive experience! Our team strives to make every visit simple and enjoyable. Your kind words about our friendly staff mean a lot to us. Looking forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 29, 2026

quick, efficient, friendly Patrick did a great job and was very helpful 12 words is enough More

by numb nuts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani, Patrick Chiraulo
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Jan 30, 2026 -

Capistrano Valley Toyota responded

We're delighted to hear you had such a positive experience! Patrick truly embodies our commitment to friendly and efficient service. Your kind words motivate us to keep delivering great results. Looking forward to assisting you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 25, 2026

Paul and his team went way out of their way to fix an old issue with my solars. Highly appreciated More

by caflashbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Report | Print
Jan 27, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful review! We love to see that Paul and the team were able to assist you with your solar issue. Your satisfaction is our priority, and we appreciate your recognition of their hard work! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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