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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
817 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 817 reviews

April 08, 2026

Polite, friendly, courteous, convenient, helpful, comfortable waiting area, etc.etc.etc.etc. But still under warranty More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Apr 09, 2026 -

Capistrano Valley Toyota responded

We're so glad to hear you had a positive experience! Your kind words about our team and facilities truly inspire us to keep providing top-notch service. We’re here for all your needs and look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 08, 2026

Rich is an outstanding service writer. Extremely knowledgeable on all that Toyota has to offer in vehicles. Friendly and always ready to help his customers. I have been a customer here at More

by ngriskev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Apr 09, 2026 -

Capistrano Valley Toyota responded

It’s wonderful to hear about your long-standing experience with us! Rich truly embodies our commitment to excellent service, and we’re glad he could assist you. Thank you for being a valued customer for 25 years—here’s to many more! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 01, 2026

My Service Rep, Jesse, was courteous and efficient. The waiting area is first class and the time to complete service on my RAV4 was shorter than expected. All in all, a very good experience! More

by jvcvfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Apr 02, 2026 -

Capistrano Valley Toyota responded

We're glad to hear you had such a positive experience! It’s great that Jesse provided you with excellent service and that you enjoyed our waiting area. We strive to make every visit comfortable and efficient. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 01, 2026

I traded in my modified Tacoma with a camper shell for a new Rav 4. Salesman Andre Bautista was incredibly helpful, this man went above and beyond to get this deal handled. I was super impressed with the co More

by Goddardcollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Apr 02, 2026 -

Capistrano Valley Toyota responded

We’re so glad to hear about your positive experience with Andre and our team! It’s wonderful that we could assist you with both your Tacoma trade-in and the delivery of your camper. Enjoy your new RAV4, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 27, 2026

Paul in service is really helpful and goes above and beyond. He shows he cares about his customers More

by Graham Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Mar 30, 2026 -

Capistrano Valley Toyota responded

We’re happy to hear about your positive experience with Paul! Our team strives to provide exceptional service, and it’s great to know that his dedication made an impact. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 26, 2026

Purchased my RAV4 in December. Had an issue with my window. Got me in right away & fixed in an about a hour. Great customer service from Austin then Angel. Thank you! More

by kimmccln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena, Austin Norton
Mar 27, 2026 -

Capistrano Valley Toyota responded

It’s great to know Austin and Angel provided you with excellent customer service while resolving your window issue quickly. Enjoy your RAV4, and thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 25, 2026

Lots of available appointments. 10M service handled quickly and got my car back easy peasy. More

by jodiejill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Mar 26, 2026 -

Capistrano Valley Toyota responded

We're thrilled to hear that you had a quick and easy service experience. Our team works hard to make sure everything runs smoothly, and your feedback means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 14, 2026

Service was great. I waited for my service to be completed and wait time was reasonable. More

by Waves_dolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Romero
Mar 16, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your 5-star rating! We are thrilled that our team provided you with a quality service experience. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 13, 2026

Excellent Service Received. . Service appointment was easy to schedule .. Service Manager was very knowledgeable and Friendly to work with. More

by league_anime.2q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Mar 16, 2026 -

Capistrano Valley Toyota responded

We're so glad to hear about your positive experience! It’s wonderful that our team made your service appointment hassle-free and provided you with knowledgeable assistance. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 12, 2026

Came in with my daughter for her first 5k service on her 25 Corolla. Met with Bill,just by chance on the lot. He was kind,polite and professional,gave us a no obligation appraisal and offered us a 2026 Co More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Hans Ham, Jacqueline Arellano
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing, Shane! We’re thrilled Bill and Tyler made the experience so easy and helped your daughter drive away in a new 2026 Corolla. We’re glad she’s loving her new features and appreciates your kind words about our team! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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