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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
823 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 823 reviews

May 16, 2026

My sales man is very helpful and he is very knowledgeable about all cars and vehicles More

by Maghzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
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May 15, 2026

Gus is always a pleasure to work with. Polite, thoughtful and his advice is valued. Quick turnaround on service appreciated More

by annaugustine213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
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May 02, 2026

Excellent overall very helpful and pleasure to have bought happy with my decision and easy to work with More

by Nayelifarias222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said, Altawil
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May 04, 2026 -

Capistrano Valley Toyota responded

It's so nice to hear you had a great experience and found our team helpful. Enjoy your purchase, and we look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 30, 2026

The Staff was extremely friendly and helpful, explained everything in a clearful manner, and made it an easy experience. More

by vicente ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
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May 04, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words, Vicente! We're thrilled to hear that our team made your experience smooth and enjoyable. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 30, 2026

Gustavo Rich was very helpful and explained my options. He was most helpful. Thank you..... More

by bolandparke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
May 04, 2026 -

Capistrano Valley Toyota responded

We’re thrilled to hear that Gustavo provided you with great service and clear options. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 30, 2026

I really enjoyed working with Austin, he is a great sales associate and made the experience easy. More

by dsfarag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriquez was incredible, high praises for his willingness to listen to me., Gustavo Rich, Jesse Aguilar, Austin Norton
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May 04, 2026 -

Capistrano Valley Toyota responded

It's so nice to hear that Austin made your experience enjoyable and seamless. Our team is dedicated to providing excellent service, and we're glad you felt supported during your visit. We appreciate your kind words! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 08, 2026

Polite, friendly, courteous, convenient, helpful, comfortable waiting area, etc.etc.etc.etc. But still under warranty More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Apr 09, 2026 -

Capistrano Valley Toyota responded

We're so glad to hear you had a positive experience! Your kind words about our team and facilities truly inspire us to keep providing top-notch service. We’re here for all your needs and look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 08, 2026

Rich is an outstanding service writer. Extremely knowledgeable on all that Toyota has to offer in vehicles. Friendly and always ready to help his customers. I have been a customer here at More

by ngriskev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Apr 09, 2026 -

Capistrano Valley Toyota responded

It’s wonderful to hear about your long-standing experience with us! Rich truly embodies our commitment to excellent service, and we’re glad he could assist you. Thank you for being a valued customer for 25 years—here’s to many more! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 01, 2026

My Service Rep, Jesse, was courteous and efficient. The waiting area is first class and the time to complete service on my RAV4 was shorter than expected. All in all, a very good experience! More

by jvcvfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Apr 02, 2026 -

Capistrano Valley Toyota responded

We're glad to hear you had such a positive experience! It’s great that Jesse provided you with excellent service and that you enjoyed our waiting area. We strive to make every visit comfortable and efficient. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 01, 2026

I traded in my modified Tacoma with a camper shell for a new Rav 4. Salesman Andre Bautista was incredibly helpful, this man went above and beyond to get this deal handled. I was super impressed with the co More

by Goddardcollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Report | Print
Apr 02, 2026 -

Capistrano Valley Toyota responded

We’re so glad to hear about your positive experience with Andre and our team! It’s wonderful that we could assist you with both your Tacoma trade-in and the delivery of your camper. Enjoy your new RAV4, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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