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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

May 09, 2021

This is the third time we have bought a car with Whitney. She is very knowledgeable, attentive, and friendly. Every step of the car buying process is always seamless and all of my needs are always met, we wi More

by codyallman14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
May 10, 2021 -

Capistrano Mazda responded

Thank you so much for your wonderful review, Cody! We are thrilled that Whitney had the opportunity to provide you with the perfect vehicle and deal for the third time. All of us here at Capistrano Mazda appreciate your loyal business, and we're so excited for you to enjoy your new car! Kate

May 05, 2021

This is the second time I’ve bought a car from Marcin and probably not my last. He’s amazing to work with. Marcin always takes care of us and is quick to respond and provides honest answers. This time around More

by Zoomzoom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Marcin Paluch
May 05, 2021 -

Capistrano Mazda responded

Thank you, Kristine and David, for leaving this wonderful feedback for Marcin and Moe! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new Mazda, and we look forward to continuing to serve you in the future! Kate

April 29, 2021

Exceptional salesman and team provided great customer service. Everyone was friendly and went above and beyond to make sure I got the car I wanted in the color I requested. More

by Kathy Katz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Paul Clark, Rick Katz
Apr 30, 2021 -

Capistrano Mazda responded

Kathy, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We are pleased to hear we could locate the color you requested. We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate

April 24, 2021

Rick was very friendly he answered all of my questions and got me a really good deal he also went through all of the details on my car and told me that if I ever had any questions to give them a call no p More

by Dadalah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Rick Katz
Apr 25, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate

April 22, 2021

Provided a great service even without an appointment. Responded immediately if I ever had any questions. I would recommend this dealership for its amazing service More

by alex.moreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Apr 22, 2021 -

Capistrano Mazda responded

Thank you so much, Alex, for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Capistrano Mazda! Kate

April 20, 2021

I had the best experience leasing my CX5 from this store. Rick Katz was the sales person who helped me and he was so helpful and great to deal with. The managers Tom Deering and Moe Afzal gave me a amazing d More

by Rachelep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Moe Afzal, Paul Clark, Rick Katz
Apr 20, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your praise for Rick, Tom, Moe and Paul. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Mazda CX-5! All of us at Capistrano Mazda are glad to have you as a customer. Kate

April 19, 2021

Had another great experience with the Capo family. Otto was extremely helpful and knowledgeable. Would recommend him to anyone. Very honest dealership honoring prices as advertised. More

by ariannemead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
Apr 19, 2021 -

Capistrano Mazda responded

Thanks for your review, Arianne! We're so glad you enjoyed working with Otto and will be sure to let him know. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda! Kate

April 18, 2021

My husband and I leased our new red Miata from Capistrano Mazda and had a great experience. Our lease consultant, Rick Katz, and was helpful, informative and added some light humor to keep us smiling. He s More

by Joy
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Apr 18, 2021 -

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

April 18, 2021

The whole car buying experience was excellent. Whitney was professional and helpful and didn’t waste my time. I tested two cars. The price I paid was fair and didn’t take too long to agree. The car was re More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens
Apr 18, 2021 -

Capistrano Mazda responded

Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Mike, you enjoyed your experience with Whitney, and it was a pleasure having you at the dealership. We appreciate your review! Kate

April 16, 2021

Was a good time. Bennett was very nice and informative about the car and explained everything very thoroughly. All around a good experience and would recommend. More

by ZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Deming
Apr 18, 2021 -

Capistrano Mazda responded

It's great to hear that Bennett was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

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