Capistrano Mazda

New Car Purchase/Lease We just leased a Mazda CX-5 from Mazda Capistrano and could not be happier. The process was streamlined and efficient! Lauren Garza our Sales Consulta We just leased a Mazda CX-5 from Mazda Capistrano and could not be happier. The process was streamlined and efficient! Lauren Garza our Sales Consultant was so helpful and worked to get us what we wanted at the payment we wanted. Chris in Finance finalized everything with finesse and such a warm and friendly atmosphere. Highly recommend this Dealership and the CX-5! More

quick oil/ maintenance / general service Purchased my vehicle at this dealership and was very happy with my experience. Using them to service my car.front desk advisor named Freddy is absolut Purchased my vehicle at this dealership and was very happy with my experience. Using them to service my car.front desk advisor named Freddy is absolutely terrific. More

Good experience overall I purchased my Mazda 6 Sport from Lauren Garza and overall it was a very pleasant experience. I was pressured for time and she and the staff got the I purchased my Mazda 6 Sport from Lauren Garza and overall it was a very pleasant experience. I was pressured for time and she and the staff got the deal taken care of quickly, which I very much appreciated. The only thing that tarnished the transaction was that I was not aware that Mazda offered a dealer installation of Android Auto (it is not mentioned in the brochure or the Mazda internet site car build) and it was not offered to me. After I leaned that it was available I returned to the dealership a few days later to try to negotiate a deal since I just bought the car but was told I would have to talk directly with the service department myself to negotiate a price. I did not because I feel that the sales department should have requested a deal for me. Otherwise, I am pleased with the dealership. More

Brakes and scheduled service I brought in my vehicle for scheduled oil change and tire rotation. I also requested a brake check because they have been noisy since I purchased the I brought in my vehicle for scheduled oil change and tire rotation. I also requested a brake check because they have been noisy since I purchased the vehicle. Cyrena in the service department took my request seriously. When I got the same response I’ve received before (”the brakes are fine. Must be dust.”), she pushed to have this issue addressed more thoroughly. the brakes are finally noise free for the first time since I purchased the vehicle in 2017. Thank you Cyrena! More

Great service department! I was able to get my car in for scheduled maintenance on a Saturday on short notice. Fredy in the service department was very friendly and checked my I was able to get my car in for scheduled maintenance on a Saturday on short notice. Fredy in the service department was very friendly and checked my car in quickly. The service was performed within a couple of hours and my car had been given a wash! More

Wonderful experience from start to finish! From the initial email with a personalized video, this experience was what car buying should be! Never once did I feel uneasy about buying this car. I From the initial email with a personalized video, this experience was what car buying should be! Never once did I feel uneasy about buying this car. I could not have asked for a better car buying process. More

The best car buying experience I've had. Car buying for me has always been quite stressful. Not this time. Everything was as smooth as could be expected. Great people work there at Capo Ma Car buying for me has always been quite stressful. Not this time. Everything was as smooth as could be expected. Great people work there at Capo Mazda. More

New Car Purchase My salesman, Marcine made the car buying experience a wonderful experience. With the help of manager Tom, I was able to get the exact car I wanted. My salesman, Marcine made the car buying experience a wonderful experience. With the help of manager Tom, I was able to get the exact car I wanted. More

Seamless transaction Capistrano Mazda staffs made the transition from end of lease to acquiring my new CX-5 into a smooth process. All staff are friendly and professional. Capistrano Mazda staffs made the transition from end of lease to acquiring my new CX-5 into a smooth process. All staff are friendly and professional. Lauren was very accommodating, she took time explaining details and answered every question. She was very helpful in making all the paperworks be done with ease. Highly commendable. More

The most pleasant experience I can recall in a service dept. SERVICE Dept staff was helpful, quick and friendly. Unusual compared to my years of taking cars in for necessary but often annoying maintenance and re SERVICE Dept staff was helpful, quick and friendly. Unusual compared to my years of taking cars in for necessary but often annoying maintenance and repair work appointments. I'm looking forward to my next visit to see my new friends at Mazda SJC. Ed More