
Capistrano Mazda
San Juan Capistrano, CA
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No pressure, just great service! After visiting other dealerships we found the experience at Capistrano Mazda to be the best. From customer service to the actual product, we found tha After visiting other dealerships we found the experience at Capistrano Mazda to be the best. From customer service to the actual product, we found that Mazda was able to provide what others couldn't. Diego walked us through the buying process from the start to the very end. He and everyone at the dealership made our car buying experience seamless. More
Awesome service folks Alex and Fredy are tops. So easy to make appointment. Such friendly employees you have You should be very proud to have them both on your team!! Alex and Fredy are tops. So easy to make appointment. Such friendly employees you have You should be very proud to have them both on your team!! More
good service I was very satisfied with the service here. I would definitely recommend this mazda dealership to others. Cyrena was very friendly and knowledgeable. I was very satisfied with the service here. I would definitely recommend this mazda dealership to others. Cyrena was very friendly and knowledgeable. Thanks Cyrena More
Good experience Dealership was clean, with God amenities. Salespeople were friendly. My sales person was patient and took his time to help. He was also very responsiv Dealership was clean, with God amenities. Salespeople were friendly. My sales person was patient and took his time to help. He was also very responsive to my text and emails. More
Mazda CX-5 Diego was very professional and extremely knowleyabout the vehicle. He made my leasing experience as easy and quick as possible. I will definitely rec Diego was very professional and extremely knowleyabout the vehicle. He made my leasing experience as easy and quick as possible. I will definitely recommend Capistrano Mazda and especially Diego. Thank you Diego. More
We love this guy Greate time!! Thanks AJ for helping us. Atmosphere best, feel like you came to home. We enjoy our new car. Price true. No any game with us Greate time!! Thanks AJ for helping us. Atmosphere best, feel like you came to home. We enjoy our new car. Price true. No any game with us More
Highest level of consistent customer! Mazda staff were exceptionally courteous when I came in for a scheduled oil change. However it was discovered that a fuel injection and spark plug Mazda staff were exceptionally courteous when I came in for a scheduled oil change. However it was discovered that a fuel injection and spark plug check were also needed. This pushed my bill into a much more expensive category but the gal who served me found a coupon which shaved off a few dollars which was greatly appreciated as was her gracious and helpful attitude. It took a good bit longer than anticipated but she did kindly offer me a loaner car but because of some mobility issues I had after surgery I declined to accept her offer. I stayed in the lovely lobby area and enjoyed participating in the great and well stocked selection of snacks, water, and hot beverages that you graciously provide your customers. Very much appreciated. Thankfully too the TV was off so I was able to make several important phone calls so the extra time needed to complete the service was put to good use. Fredy, my favorite Mazda staff member and Service Manager, was off yesterday which was initially a bit personally disappointing because I trust him implicitly. However, as is noted above, Cyrena, the gal who served me was excellent and did an outstanding job as well. Could I just also point out one small oversight that the person who changed the oil on both past services omitted to do? The little window sticker that lets you know when the next oil change is due was not added after the past two services It really helps me to have it otherwise I will be apt to forget to schedule it. I just pen in another 5000 miles to the old sticker but it looks rather tacky. In no way am I complaining and I do remain a very satisfied Maxida customer! More
Thanks Capo Mazda Very pleasant dealership experience. Went to look at some pre-owned and found a new model That suited me. Sale was easy going , no pressure, alt Very pleasant dealership experience. Went to look at some pre-owned and found a new model That suited me. Sale was easy going , no pressure, although I paid cash so finance was a breeze. All in all good More
Fast and easy and affordable Excellent service , waiting room was excellent comfortable warm and quiet , on time appointment promised time to work on the money easy fast no pr Excellent service , waiting room was excellent comfortable warm and quiet , on time appointment promised time to work on the money easy fast no problem easy to work with people I know with her doing More
Purchase of a new car Super experience at this dealership and special thanks to Rick Katz. The Mazda CX-5 is awesome and I am enjoying driving it around town. Super experience at this dealership and special thanks to Rick Katz. The Mazda CX-5 is awesome and I am enjoying driving it around town. More