
Capistrano Mazda
San Juan Capistrano, CA
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Always excellent, fast & friendly. This was not my first visit to Capo Mazda, and it will not be my last. I always get greeted with a smile, the quote is reliable, and I get complimenta This was not my first visit to Capo Mazda, and it will not be my last. I always get greeted with a smile, the quote is reliable, and I get complimentary coffee while I wait. My car looked and sounded fantastic when I left, they even held open the door for me! Thanks Cyrena, it was a pleasure to meet you! More
Oil change, as smooth a process as it can be Oil change took a fairly short amount of time, although noted it was early morning and with appointment. Total of 45 min from drop-in to drive out. Oil change took a fairly short amount of time, although noted it was early morning and with appointment. Total of 45 min from drop-in to drive out. Price is fair, and service quick and pleasant. Only caveat is that a saw my car ready for about 5-10 minutes before my name was called. More
Alex was very nice and helpful We had a great experience getting my sons Mazda 3 serviced at Capo Mazda. He had the Oil changed tire rotation, they found issues and replaced a motor We had a great experience getting my sons Mazda 3 serviced at Capo Mazda. He had the Oil changed tire rotation, they found issues and replaced a motor mount and the main drive belt. We also had his original exhust put on. The service advisor Alex was knowledgeable and helpful. She provided him a loaner car and communicated every step of the way. His car was ready the second day. He loves his car and it runs like new and Alex had it washed as well. Thank you More
superb experience Fast, efficient, and friendly service. Accurate diagnosis of the problem with fair resolution at a reasonable cost. I would highly recommend the servi Fast, efficient, and friendly service. Accurate diagnosis of the problem with fair resolution at a reasonable cost. I would highly recommend the service department to others. More
Impressive! Forouz was amazing! Not your typical sales associate. Extremely professional, and helpful without blowing smoke, very down to earth. Forouz turned a Forouz was amazing! Not your typical sales associate. Extremely professional, and helpful without blowing smoke, very down to earth. Forouz turned a potentially bad situation into an amazing experience, I highly recommend her to anyone looking for a new/used Mazda. More
Very good The service writer and support staff were very professional and efficient I would recommend Mazda of San Juan to my friends and family thank you The service writer and support staff were very professional and efficient I would recommend Mazda of San Juan to my friends and family thank you More
Thorough and professional Lauren was professional and helpful in making the decision to lease a car from Capo Mazda. She promptly responded to my correspondence and was flexibl Lauren was professional and helpful in making the decision to lease a car from Capo Mazda. She promptly responded to my correspondence and was flexible to meet with me despite my changing schedule. She even made a short video about the actual car I was interested in leasing for my daughter. Thst was thoughtful and I felt she went beyond the call of most sales people. More
Great Experience! I am so glad to have met Forouz! Any employee I interacted with at this dealership was just awesome! Great personalities at this location. Forouz is j I am so glad to have met Forouz! Any employee I interacted with at this dealership was just awesome! Great personalities at this location. Forouz is just the best! She’s so genuine and it’s rare to find that at dealerships let alone with a whole team! Chris the finance manager was great to work with as well. He has a great sense of humor and enjoys what he does. I did not meet with the manager, however usually when a whole team is great, a lot of it comes by example from a manager. Thank you to Forouz and Chris to go above and beyond my expectations. I will definitely recommend anyone and everyone to this location when they are looking for Mazda. Can’t thank them enough! More
very inflexible did not want to deal with the issues that existed with the current lease that I had. They just wanted to complete the new lease as fast as they could. did not want to deal with the issues that existed with the current lease that I had. They just wanted to complete the new lease as fast as they could. More
Great experience! I'm very happy with my Mazda CX-5! So many amenities, it makes driving fun! And I love the dark blue color! Everyone at the dealership was great, es I'm very happy with my Mazda CX-5! So many amenities, it makes driving fun! And I love the dark blue color! Everyone at the dealership was great, especially Whitney, who was my salesperson! She's very personable, not pushy and knows her vehicles. I'd definitely send friends and family to Capistrano Mazda. More